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Privacy Policy.

Turner International Enterprises Pty Ltd is committed to providing quality services to

you and this policy outlines our ongoing obligations to you in respect of how we manage

your Personal Information.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988

(Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store,

secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office

of the Australian Information Commissioner at

What is Personal Information and why do we collect it?


Personal Information is information or an opinion that identifies an individual. Examples of

Personal Information we collect include: names, addresses, email addresses and phone


This Personal Information is obtained in many ways including correspondence, by telephone,

by email, contracts, online forms via our website, from your

website, from cookies and from third parties. We are not responsible for the privacy

practices or the content of third-party sites that choose to place links to our site on their


We collect your Personal Information for the primary purpose of:

• Providing our contracted services to you,

• Internal record keeping.

• Improve our products and services.

• Periodically send promotional emails about new products, special offers or other

information which we think you may find interesting using the email address which

you have provided.

• Processing your payments and otherwise servicing your contracts

• Responding to questions, comments, and other requests

• Providing access to certain areas, functionalities, and features of our services and


We may also use your Personal Information for secondary purposes closely related to the

primary purpose, in circumstances where you would reasonably expect such use or

disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting

us in writing. When we collect personal information, we will, where appropriate and where

possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about

such things as an individual's racial or ethnic origin, political opinions, membership of a

political association, religious or philosophical beliefs, membership of a trade union or other

professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only

from you. However, in some circumstances we may be provided with information by third

parties. In such a case we will take reasonable steps to ensure that you are made aware of

the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the


• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct

it, subject to certain exceptions. If you wish to access your Personal Information, please

contact us in writing. Turner International Enterprises Pty Ltd will not charge any fee for

your access request but may charge an administrative fee for providing a copy of your

Personal Information. In order to protect your personal information, we may require

identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable

steps to make sure that your Personal Information is accurate, complete and up to date. If

you find that the information we have is not up to date or is inaccurate, please advise us as

soon as practicable so we can update our records and ensure we can continue to provide

quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our privacy policy, please contact us at:

PO Box 7065, Banyule VIC 3084

+61 (0)2 9121 6288

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