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Free resources including articles, podcasts and models for team coaches, leaders and coaching professionals. Resources. The Team Coaching Casebook Author Insights Co-authors Tammy Turner, Professor David Clutterbuck and Colm Murphy speak of the recently launched The Team Coaching Casebook. The 3 part series explores: Episode 1: Listening to the voices and choosing where to go in a team coaching session Episode 2: Team co-coaches and the role of supervision Episode 3: Working with similarities and differences, and with internal and external coaches These videos will challenge you to think about the multiple factors within a Complex Adaptive System (CAS) and what you as a team coach may want to consider when working within them. For the next interview, click the orange right arrow In Conversation with Tammy The Team Coaching Casebook draws together 23 cases from multiple theoretical perspectives and industries from team coaching practitioners from across the globe. These videos are a short conversation between Tammy and a selection of the chapters to highlight the authors case and lessons learnt. Each author offers tips and suggestions for team coaches and leaders that are not included in the book. Team Coaching for Culture Change In conversation with Jacqueline Peters and Tammy Turner For the next interview, click the orange right arrow

Turner International's ethical boundaries framework. All coaches adhere to ICF and EMCC codes of ethics covering confidentiality and professional conduct. Ethical Boundaries Framework. Turner International’s coaches are working in the framework of the ICF and EMCC Code of Ethics, which can be consulted online at: ICF Code of Ethics EMCC Code of Ethics We include here the paragraphs concerning the confidentiality and the situations that might consider interruption of coaching. Confidentiality - the coach will: Maintain the level of confidentiality which is appropriate and is agreed at the start of the relationship. Disclose information only where explicitly agreed with the client and sponsor (where one exists), unless the coach/mentor believes that there is convincing evidence of serious danger to the client or others if the information is withheld. Interruption - the coach will: At all times operate within the limits of their own competence, recognise where that competence has the potential to be exceeded and where necessary refer the client either to a more experienced coach, or support the client in seeking the help of another professional, such as a counsellor, psychotherapist or business/financial advisor. Be aware of the potential for conflicts of interest of either a commercial or emotional nature to arise through the coaching relationship and deal with them quickly and effectively to ensure there is no detriment to the client or sponsor. Framework Updates This Framework may change from time to time. Ethical Boundaries Complaints and Enquiries If you have any queries or complaints about our ethical boundaries framework, please contact us at: PO Box 4181, Goonellabah, NSW 2480, Australia hello@turner.international

Turner International focuses on embedding systemic organisational-wide solutions for cultural and commercial impact. We co-create sustainable change within organisations, be it with key individuals or with the entire organisation. Our customised and bespoke solutions align people, groups and teams to enable cohesive decision-making, shared responsibility and outcomes, and fresh perspectives. Services for Organisations. Turner International focuses on embedding systemic organisational-wide solutions for cultural and commercial impact. We co-create sustainable change within organisations, be it with key individuals or with the entire organisation. Our customised and bespoke solutions align people, groups and teams to enable cohesive decision-making, shared responsibility and outcomes, and fresh perspectives. Individual Coaching Leadership Development Team & Group Coaching Team Coaching Essentials for Leaders Organisational Transformation Speaking Engagements Working together. Explore our comprehensive service offerings by downloading our latest prospectus, an essential resource for your team. Inside, you'll also find our 9 Key Attributes— a transformative framework for co-creating an organisation of the future. Partner with us to unlock simplicity in your organisation. Download Prospectus

Book Tammy Turner for speaking engagements: 100+ global keynotes on team coaching, psychological safety, collaborative decision-making, and leadership. Speaking. Tammy Turner is a highly sought-after speaker and panelist. Tammy has spoken on psychological safety, systemic team and group coaching, collaborative decision-making and leadership in many organisations around the world. She has been a keynote speaker and panelist at a number of international conferences on co-creating learning organisations, team coaching, business agility, leadership and executive coaching. She has recorded podcasts on psychological safety, team and group coaching, supervision, diversity, inclusion and well-being and decision-making. All speaking engagements engage, inspire, offer practical application and will be customised to your specific requirements. Each presentation includes complimentary materials such as slides, handouts and articles that support embedding core concepts within the organisation. 3 Factor RAA Model Getting things done efficiently using subtle differences between responsibility, accountability and authority and the impact to culture. Download RAA Article RAA model 5 min overview 00:00 / 05:55 Podcasts. Podcast 1: Leading and managing distributed teams What is a distributed team? Why is it critical to learn to work in this way? How can leaders ensure they are supporting staff during WFH and hybrid conditions? How do leaders balance the WFH agenda with getting things done in an inclusive way? Podcast 2: Co-creating and maintaining psychological safety What is psychological safety? Why is it different from trust? Why is it crucial to co-create with your team? What’s the link between psychological safety and resiliency? How do the team and/or leaders ensure the psychological safety with WFH staff? Podcast 3: Decision making with a distributed team What is the impact of reduced capacity in decision making? How do leaders ensure they are meeting the varying needs of their staff while WFH? AND from a decision-making perspective? How do leaders continue to empower people to be thought-leaders and decision-makers with a scattered workforce?

Coach Mentoring Pathway Program (CMPP) for ICF ACC and PCC credential preparation. Master ICF Core Competencies with experienced mentors. Turner International. For coaching mastery and ICF credential process Coach Mentoring Pathway Program (CMPP) Download Flyer Register A hybrid program combining both coach mentoring and supervision paradigms, to help ACC & PCC candidates discover their unique voice and coaching genius. - Gain an in-depth understanding and application of the 8 ICF Core Competencies - Receive and learn from targeted feedback about your coaching - Develop yourself as a coach through reflective practice This program will use the new ICF updated Core Competencies. To download a copy of either the ICF updated Core Competencies or PCC Markers, please click here. Read about our terms and conditions. "The CMPP program with Tammy, Kendra and Ann was instrumental in preparing me for my Professional Certified Coach (PCC) credential application with the International Coach Federation (ICF). I found it was a daunting and somewhat confusing process before I signed up but through the CMPP program including the high level of mentoring and support, the pathway became very clear and as a result, I have since gained my PCC credential. Can't thank you all enough." Lisa Gaines PCC "I would highly recommend this program to everyone who is applying for their credential. With experienced mentors, seamless communication, and a supportive cohort, applying for ACC/ PCC feels like a breeze." Dhruti Shah Program details Your program includes 6 group sessions & 3 individual sessions delivered via Zoom video conference. All sessions are spread over three months to qualify as part of your ICF Credential Application. Maximum 8 participants per cohort . Program dates Session times: 10.00am - 11.30am (Sydney time) (excluding Orientation session) Commencement: Friday, 1st May 2026 Completion: Friday, 8th August 2026 Individual mentoring sessions: Arranged Arranged individually between group sessions 1 & 2, group sessions 2 & 3, and after group session 3. Orientation Friday, 1 May 2026 10:00am - 11:00am only Group sessions part 1 Friday, 8 May 2026 Friday, 15 May 2026 Group sessions part 2 Friday, 5 June 2026 Friday, 12 June 2026 Group sessions part 3 Friday, 3 July 2026 Friday, 10 July 2026 Download Flyer Register Program prices COURSE FEE: AU$1,650.00* (inc GST) *ENROL WITH A FRIEND AND SAVE $165 EACH Your Mentors Tammy Turner, MCC Tammy is a Certified Coaching Supervisor, ICF Coaching Mentor and an ICF Master Certified Coach (MCC). She has supported both organisational and individual coaches to be their best. Tammy is comfortable with identifying suggested areas for growth and delivering useful feedback. Tammy fosters a synergistic relationship enhancing coaches’ ability to reflect about themselves and bring their ‘best self’ to their coaching practice. This expanded capacity leads to enriched engagement with their client, their work and the client’s organisation. Tammy has been working in the coaching profession since 2001 and has over 10,000 client-facing hours. Kendra Strudwick, PCC Kendra is a senior trainer, assessor and mentor for The NeuroLeadership Institute and has attained over 6000 coaching hours. Over the past eight years she has personally assessed over 200 coaches at ACC level and 45 coaches at PCC level as well as training hundreds of coaches in ICF accredited Coach Training Programs. Kendra holds the ICF Professional Certified Coach credential and is a committed lifelong learner. Kendra brings unmatched passion and the ability to translate complex concepts into everyday examples. Expect to be inspired, stretched and championed.  Ann Wright, PCC  Ann is a Professional Certified Coach with a background in human resources, operational and change management. Ann has been working as an executive coach for seven years and is a coach trainer for the Graduate Certificate of Organisational Coaching at Swinburne University of Technology and Coaching Australia. Ann also is a mentor and supervisor for organisational and individual coaches and recently completed the Professional Certificate in Advanced Study in Coaching Supervision from Oxford Brookes University. She delights in supporting coaches develop their competence and coaching presence. She is known for her compassion and candour in providing astute feedback which challenges and expands how they are as a coach. She is a certified Narrative Coach which informs her approach to coaching, coach mentoring and supervision.  If you’d like to learn about our upcoming Contracting for Shared Outcomes Master Class, please register your interest here . Or get in touch with us at hello@turner.international

ICF credentialing mentor coaching: Individual and group options for ACC and PCC credentials with experienced Turner International Master Certified Coach mentors. Coach Mentoring. Coach mentoring is a specialised modality which reviews the coach’s ability to use coaching processes and approaches within a session consistently over time to advance the client. Please note: if you are not seeking to apply with the ICF, you’re welcome to come to mentoring to advance your overall coaching capability. Please contact us to find out more. ICF Mentoring for Credentialing Purposes Turner International is committed to enhancing coaching capability and capacity. If you are applying for the International Coaching Federation Credential at any level, we have both individual and group options that will suit your needs. Since 2013 we have mentored hundreds of coaches, receiving glowing feedback and repeat clients. The mentor coach will do their best to prepare you for the ICF credentialing process, however we cannot guarantee your gaining an ICF credential. Overall Process The coach mentoring relationship is designed by both the mentor coach and mentee(s) and may be refined to suit. Although we are committed to your success, you will ultimately be responsible for action taken, or not taken, throughout the process. The mentor coach’s assessment of an individual’s coaching is independent of the ICF as a professional accreditation body. Regardless of the mode, as a result of the mentoring, you will Gain an in-depth understanding and application of the 11 ICF Core Competencies Receive and learn from targeted feedback about your coaching Develop yourself as a coach through reflective practice have at least one recording ready for submission Our mentors create a learning environment where you feel supported to stretch yourself. All mentors have many years mentoring experience, role model coaching through live demonstrations and through providing in the moment suggestions and tips. The mentor will meet the ICF requirement of being above or at the same level as the applicant. The feedback you receive will be both useful and directly applicable to your daily work. My mentors were amazing- their depth of knowledge and ability to communicate it was powerful. They created a safe environment that really stretched me and took my coaching to a whole new level. I now feel confident to apply for my accreditation. Penny Anatoush Types of Mentoring Individual mentoring Individual mentoring is the most tailored and specific form of mentoring. To apply for the ICF Credential, coaches must receive a minimum of 3 hours individual mentoring of the 10 hours required prior to their submission. In this dedicated space you will bring recorded sessions of your work and receive specific feedback to catapult your coaching to a new level. You may be given the opportunity to coach or be coached by your coach mentor, if useful. Many Master Certified Coach (MCC) applicants prefer this type of mentoring due to their unique requirements. However, individual mentoring can suit any level of applicant. To find out if individual mentoring is right for you, please schedule a free chat here: Book Now Hybrid group & individual mentoring Group mentoring provides the unique opportunity to learn from hearing others’ coaching. Within a fewer than 10-person group, this type of mentoring provides a supportive multi-person forum where the coach will receive feedback from all group members as well as their coach mentor. You will also have 3 individual mentoring sessions to listen to your recorded client sessions and receive feedback, ask questions and break poor habits and reinforce things you do well. All of our mentors are current ICF PCC or MCC Credentialed Coaches and will also be able to demonstrate what good coaching looks like in action. Our hybrid programs combine both coach mentoring and reflective practice, to help you discover your unique voice and coaching style. You can find out more about our Coach Mentoring Pathway Program here: Learn more My mentors pushed my boundaries, challenged my thinking, and provided constructive feedback - all in a way that made me know they were by my side wanting me to be successful. That only comes from great experience, knowledge and kind hearts. I aspire to be the coaches that they are. Thank you! Jacquie Stephens, PCC Our Resources for Coaching and HR Professionals Navigating professional coaching body websites can be time-consuming when trying to locate crucial materials. That's why we've gathered all the essentials in one place. Explore Resources IMPORTANT: Turner International Enterprises Pty Ltd will not be liable for any claims or damages arising from any errors or inaccuracies in the material and/or mentoring associated with your application for an ICF credential. As each application is unique, to keep up to date and find out more information, head to the ICF website at: www.coachfederation.org/credential-updates

Turner International ICF CCE events for coaches: Upcoming continuing coach education sessions on team coaching, supervision, and professional development topics. Upcoming CCE Events for Coaches. Turner International is excited to announce that new CCE Events are on the way. Register your interest below to be the first to receive details as they become available. hello@turner.international Submit Thank you for registering your interest.

Team Coaching Essentials for Leaders: Equip team leaders with skills for collective decision-making, effective meetings, and cross-functional collaboration. Team Coaching Essentials for Leaders Being able to create a psychologically safe environment where the team can share their ideas as well as commit to their tasks is the hallmark of a great coaching team leader. The Team Coaching Essentials for Leaders Program is delivered in a hybrid, virtual or in-person organisation. Participants learn to engage a team around decision-making, innovation or simply getting stuff done collectively. More than ever before, team leaders need to collaborate – with their teams, stakeholders, cross-functionally and across the organisation. In this new and changing environment, an effective team leader requires patience, understanding, compassion, strong organisational skills, the ability to express in their authority, the ability to listen and knowing when and how to respond. This program has been designed to ignite and inspire these qualities in coaching team leaders, leading to a more harmonious team environment through genuine engagement and interactions regardless of the organisational model, culture or context. Topics Covered Defining the role of leader as team coach Flexing your team coaching leadership Effective communication with team members, teams and stakeholders Reaching shared team outcomes and responsibilities Hosting impactful team meetings – virtually or in-person Download Flyer CASE STUDIES Turner International's newest program is designed for leaders who have already undergone executive coaching, team leadership training, or leader-as-coach training. Our Team Coaching Essentials for Leaders program will equip team leaders with the tools and knowledge to guide their team towards collective decision-making, running effective meetings, and working seamlessly across your organisation. With these valuable skills, team leaders gain the confidence and capability to lead their team to effectively reignite and to work cross-functionally. Though this program can be completely customised for your specific requirements, our current design features either an in person, virtual or hybrid delivery around these elements: Session 1: Exploring the fundamentals of team coaching Session 2: Engaging your team around decision making Session 3: Dealing with conflict Session 4: Nurturing team relationships Examples 1 Elevating team leaders with team coaching skills for promotion, inventive ideation, and enterprise-wide through the Team Coaching Essentials for Leaders Program. See the Case Study 2 Case study concept – stand alone Team Coaching Essentials for Leaders Program. Want to find out more? Download Flyer See the Concept Contact Us Return to Services for Organisations

Enhance your coaching skills with Turner International. Offering top-notch management consulting australia services and expertise. Professional Development for Coaches. As an HR professional, coaching leader or internal or external coach providing services to organisations, you are most likely a life-long student and appreciate the changing environment we work in. Since 2001, Turner International has become a recognised leader in supporting and developing organisational and team coaches. We do this through Team Coaching Training, Coaching Supervision, Community Learning Groups, ICF Coach Mentoring for Credentialing, and Masterclasses. Explore some of our professional development services for coaches below. Coaching Supervision Community Learning Groups Coach Mentoring Pathway Program for ICF Individual Mentoring for ICF Credentialing Upcoming CCE Events for Coaches Masterclasses

Community Learning Groups for team coaches: Open co-learning peer environment for discussion, case studies, and professional development with experienced practitioners. Community Learning Groups for Team Coaches An open co-learning peer environment Download Flyer Register Team (or group) work has been around for centuries. It is and has always been the pillar of any great society or community, leading either to its success or its downfall. In more recent times, the need for productive and harmonious teamwork within our organisations and systems has been acknowledged, leading to the birth of what is known today as the practice of ‘team coaching’. “The way in which a group of people come together and work together will always determine the quality of what they produce.” Tammy Turner Community Learning Groups. There are particular qualities that a systemic team/group coach requires to be able to do their job well. These include patience, understanding, compassion, strong organisational skills, the ability to express in their authority, the ability to listen and the knowing of when to respond. Further to these qualities, a systemic team/group coach needs to be well versed and up to date with the latest in coaching techniques, consulting, group dynamics, conflict resolution and facilitation…just to name a few. As a specialty field, systemic team coaching continues to evolve as more coaches are trained with the skills needed in supporting teams and groups to collaborate for positive outcomes in their organisations. In response to this, Turner International has established a community learning group for coaches to come together and share their expertise and experience, strengthening relationships and supporting each other to grow as practitioners and as people, ultimately benefitting the wider ecosystem. What is it? The Community Learning Group (CLG) is a peer forum, not a master class, supervision or a training program. Each session is an open co-learning peer environment which offers the space for discussion, expansion, and practice with your peers. It is specifically designed for team coaches who are passionate about their ongoing professional development. This unique hosted program is structured to provide an enriching and interactive experience that will empower team coaches with skills, knowledge, and connections. Each session will be facilitated by a Turner International faculty member. What are the benefits? Each member's benefits may vary depending on their experience level, their openness to sharing and commitment to the community learning on offer. Some benefits might be: Practical sharing of approaches, tools, selling and designing engagements Generating ideas and momentum Exposure to the diversity of team coaching engagements On-going embedding best practices There may also be a follow-on effect that the community decides to share what they've learned with their clients; through blogging or v-logging and/or research. You will be able to claim the hours spent as part of your 40 required ICF Credential Renewal hours and can be claimed as Resource Development hours, not core competencies as the COP does not have ICF CCE's associated with it. What will be covered? Each session promises to be enlightening and enriching, offering valuable insights into the world of team coaching i n a professionally guided and peer-supported learning environment. You will: Hone and expand your team coaching skills Broaden your understanding of models, tools, and frameworks Share your insights and expertise Enhance your ability to navigate Complex Adaptive Systems (CAS) Discover the latest developments in Team Coaching Who can attend? Attendees will be graduates of any team coaching training program - Common examples include AoEC, PERILL/Clutterbuck Coaching and Mentoring International, Renewal Associates, GTCI, IECL, ORSC, 6 team conditions and/or Turner International. You could be an internal or external team coach or team leader. The opportunity here is for a group of team coaches to come together and deepen your understanding and proficiency in team coaching. What is the time commitment? This 10-hour program will be held every 6 weeks, for 6 sessions, plus an Orientation session to get the group started. Each 90-minute virtual session will be experiential in nature and offer both the theory and opportunity to work with the materials to begin embedding the content. When are the sessions? A ll sessions will be from 9:00am – 10:30am (Sydney, Australia time) Investment $500.00 AUD (+GST if applicable ) - All costs listed are exclusive to the Australian standard 10% GST which will be added to the final invoice. - GST applicable to Australian residents only. - You will be invoiced after registration in your currency of choice. Join the Community Learning Group for Team Coaches We do not currently have dates for the next CLG offering. However, if you're interested in joining a future cohort, we'd love to hear from you! Click the link below to schedule a time to chat about our supervision offerings Book a conversation

Terms and conditions for Turner International services and website use. Review policies, intellectual property rights, and service agreements. Terms and Conditions Website Terms and Conditions Welcome to Turner International Enterprises Pty Ltd (“Company,” “we”, “our”, “us”, Turner International”). These terms and conditions outline the rules and regulations for the use of the Turner International Website, located at www.turner.international By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.turner.international if you do not agree to all the terms and conditions stated on this page. Disclaimer The Website is provided on an "AS IS" and "AS AVAILABLE" basis and is for your general information and use only. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, resources, or information available through this website meet your specific requirements. Applicable Law These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Indemnity You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of the website. Intellectual Property All content published and made available on our website is the property of Turner International and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. This includes, but not limited to images, texts, logos, documents, downloadable files and anything else that contributes to the composition of our site. If you would like to use our content, please contact us for permission at hello@turner.international . Copyright and Trademark The Turner International business name, logos, slogans, taglines, and other related marks belong to Turner International and may not be used without prior expressed permission. Pricing All prices are expressed in Australian dollars and taxed accordingly, unless otherwise stated. While we shall endeavour to keep pricing current at all times, pricing may be subject to change without notice. Links to Other Websites The Website may contain links to third-party websites. These links are provided for your convenience only and do not constitute our endorsement of the content on those websites. We are not responsible for the content of any linked websites. Changes to the Terms We may revise these Terms at any time by updating this page. You are bound by any revisions and should therefore periodically visit this page to review the current Terms.

9 Key Attributes: Turner International framework for team-based collaboration. Essential foundation for true evolution in business, industry, and organisations. Supporting organisations of the future using the 9 Key Attributes What is an organisation of the future? Organisations who consider people, the community, the environment as well as sustaining their commercial well-being are the organisations of the future. Naturally teams and team-based interactivity form the foundation of any future-focused organisation. 1. People focused The first and most important premise of any organisation. If it doesn’t support the ‘people’ both internally and externally, then what is it for? This can be said of every decision made within a company, regardless of its scale. A Universal Framework: The 9 Key Attributes Through our work and research, we've created the following principles for organisations of the future, not as a checklist, but what we consider standards. In an increasingly complex world, they are foundational. 2. Purpose led What is the greater purpose? Does it support the people and the wider communities it services? How far does it reach? What is the underlying why? Establishing purpose and what it means is a big part of any organisation of the future. 3. Stakeholder informed By going outside the team and building relationships with key internal and external stakeholders, the team can better serve what is required with efficiency. By adopting a stakeholder-centric approach, teams produce key decisions and strategic outcomes aligned with their purpose. 4. Systemically impactful Every individual forms a key part of a bigger picture plan within the organisation. This plan cannot be achieved without quality interactions between people in teams. Conscious commitment to discussions, decisions, interactions with others and simply leading from who we are directly impacts people, teams, the organisation and beyond. 5. Cohesive in decision making and accountability Teams that work effectively together experience more unified and harmonious processes, which has its greater impact on a systemic level. Complication is always introduced. Using harmony as the start point rather than a final destination ensures that any deviation from this can be addressed with immediacy. 6. Networked through teams and shared responsibility Sharing ideas, cross-pollinating processes across teams and leveraging people’s unique contributions throughout the organisation cultivates better decisions, healthier workplaces, relational responsibility and sustainable growth. 7. Adaptive Adaptability opens us up to new understanding, awareness and potential. Being open to possibilities, curious about others’ perspectives, having the ability to shift our own and integrate this into everyday working life is vital for a cohesive and harmonious team environment. 8. Inclusive Diversity has become a social norm for many organisations. The truth is we are all equal no matter our gender, culture, age, skin colour, political consideration, sexual orientation or otherwise. An organisation of the future knows and practices true diversity as a natural expansion on this equality. 9. Evolutionary In order to evolve, organisations and their people must be open to learning and change. We understand the value of commitment as being fundamental to this process. Future-proof your organisation by implementing the 9 Key Attributes. Together, we can build a better future. Download the 9 Key Attributes