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9 Key Attributes: Turner International framework for team-based collaboration. Essential foundation for true evolution in business, industry, and organisations. Supporting organisations of the future using the 9 Key Attributes What is an organisation of the future? Organisations who consider people, the community, the environment as well as sustaining their commercial well-being are the organisations of the future. Naturally teams and team-based interactivity form the foundation of any future-focused organisation. 1. People focused The first and most important premise of any organisation. If it doesn’t support the ‘people’ both internally and externally, then what is it for? This can be said of every decision made within a company, regardless of its scale. A Universal Framework: The 9 Key Attributes Through our work and research, we've created the following principles for organisations of the future, not as a checklist, but what we consider standards. In an increasingly complex world, they are foundational. 2. Purpose led What is the greater purpose? Does it support the people and the wider communities it services? How far does it reach? What is the underlying why? Establishing purpose and what it means is a big part of any organisation of the future. 3. Stakeholder informed By going outside the team and building relationships with key internal and external stakeholders, the team can better serve what is required with efficiency. By adopting a stakeholder-centric approach, teams produce key decisions and strategic outcomes aligned with their purpose. 4. Systemically impactful Every individual forms a key part of a bigger picture plan within the organisation. This plan cannot be achieved without quality interactions between people in teams. Conscious commitment to discussions, decisions, interactions with others and simply leading from who we are directly impacts people, teams, the organisation and beyond. 5. Cohesive in decision making and accountability Teams that work effectively together experience more unified and harmonious processes, which has its greater impact on a systemic level. Complication is always introduced. Using harmony as the start point rather than a final destination ensures that any deviation from this can be addressed with immediacy. 6. Networked through teams and shared responsibility Sharing ideas, cross-pollinating processes across teams and leveraging people’s unique contributions throughout the organisation cultivates better decisions, healthier workplaces, relational responsibility and sustainable growth. 7. Adaptive Adaptability opens us up to new understanding, awareness and potential. Being open to possibilities, curious about others’ perspectives, having the ability to shift our own and integrate this into everyday working life is vital for a cohesive and harmonious team environment. 8. Inclusive Diversity has become a social norm for many organisations. The truth is we are all equal no matter our gender, culture, age, skin colour, political consideration, sexual orientation or otherwise. An organisation of the future knows and practices true diversity as a natural expansion on this equality. 9. Evolutionary In order to evolve, organisations and their people must be open to learning and change. We understand the value of commitment as being fundamental to this process. Future-proof your organisation by implementing the 9 Key Attributes. Together, we can build a better future. Download the 9 Key Attributes

Turner International focuses on embedding systemic organisational-wide solutions for cultural and commercial impact. We co-create sustainable change within organisations, be it with key individuals or with the entire organisation. Our customised and bespoke solutions align people, groups and teams to enable cohesive decision-making, shared responsibility and outcomes, and fresh perspectives. Services for Organisations. Turner International focuses on embedding systemic organisational-wide solutions for cultural and commercial impact. We co-create sustainable change within organisations, be it with key individuals or with the entire organisation. Our customised and bespoke solutions align people, groups and teams to enable cohesive decision-making, shared responsibility and outcomes, and fresh perspectives. Individual Coaching Leadership Development Team & Group Coaching Team Coaching Essentials for Leaders Organisational Transformation Speaking Engagements Working together. Explore our comprehensive service offerings by downloading our latest prospectus, an essential resource for your team. Inside, you'll also find our 9 Key Attributes— a transformative framework for co-creating an organisation of the future. Partner with us to unlock simplicity in your organisation. Download Prospectus

Standard terms of engagement for Turner International's executive coaching, team coaching training, and professional development programs. Registration, payment, cancellation policies and participant responsibilities. Standard Terms. Acceptance of Terms By signing up and paying for Turner International’s programs, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not register for this program Program Registration Eligibility: Participation in our programs are open to individuals who meet the specific eligibility criteria for each program. To ensure you meet the requirements for the program you are interested in, please refer to the respective program page for detailed eligibility criteria. It is your responsibility to review these criteria before applying or participating All programs are conducted in English by various faculty from around the world. If you are concerned about your ability to comprehend the content, please contact us before registration. If the program is in-person, please let us know about any disabilities before registration to ensure we can accommodate your needs. For our virtual programs, please ensure you have a quite location with a stable internet connection, appropriate lighting, microphone and speakers as many of the programs are recorded and full participation is expected. Registration Process: To register, participants must complete the online registration form and pay the applicable deposit. When registering, you will be required to provide personal information about yourself. Payment: A non-refundable 10% deposit will be charged at registration to confirm your participation. The balance will be invoiced after registration, outside of the online booking system. Payment can be made via direct deposit, international wire transfer or credit card. Transferability: a program registration can be transferred to another person or to a future program date, with written permission by Turner International Enterprises. Program Fees Fee Structure: The program fee covers the online sessions and if applicable, any course materials. Cancellation Policy: Non-Refundable Deposit: All participants are required to pay a program deposit upon enrollment. Please note that this deposit is non-refundable. Cancellation Notification: To ensure clarity and proper communication, participants must notify Turner International of their cancellation and withdrawal from the program in writing. This can be done via email – hello@turner.international Effective Date of Cancellation: Cancellations will be considered effective on the date we receive your written notification. No Refunds: Regardless of the reason for cancellation, the program deposit will not be refunded. This policy is in place to cover administrative costs and secure your spot in the program. Note: the above may vary, depending on the contract with Turner International Pty Ltd. Program Content and Access Content: The content of our programs and online sessions, including all materials and information, is provided by Turner International. While you may use the materials, knowledge and insights gained to assist your clients, you are not permitted to reproduce, distribute, or share any of the materials or content in any form, whether in part or in whole. Participation in the program does not grant you any rights or ownership over the materials or content provided. Any unauthorised use or reproduction is strictly prohibited. Where applicable, participants will receive access to the program materials and sessions through the Turner International learning portal or via email. I ntellectual Property: All program materials are the intellectual property of Turner International Enterprises, Tammy Turner and/or our learning partners as referenced on the material and are provided to participants for personal use only. Reproduction, distribution, or unauthorised use of these materials is prohibited. When using a model, diagnostic or tool for a client engagement, appropriate attribution must be used. Any commercial exploitation of these materials, including but not limited to selling, licensing, or using them for profit, is expressly forbidden without prior written consent from the program provider Participants will receive a certificate of completion or attendance at the end of the program along with any processes required to apply with a professional body or as part of the program requirements. Participant Responsibilities Attendance: Participants are expected to attend all scheduled sessions and complete any required assignments or activities. Some programs have a minimum number of sessions you must attend to graduate. To avoid additional fees for missed sessions, please refer to the specific program’s attendance requirements for detailed information on attendance. Conduct: Participants must conduct themselves in a professional and respectful manner, adhering to the general spirit of being a professional coach. Any disruptive, unethical or inappropriate behaviour may result in removal from the program without a refund. Confidentiality: Participants agree to keep confidential any proprietary information shared during the program, including what is spoken by others about their clients. Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion. Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion. Data Protection and Privacy Many of our programs (excluding professional supervision and ICF Mentoring for Credentialing Purposes) are recorded and by registering the following applies: Recording Consent: participants expressly consent to the audio and video recording of program sessions. This consent extends to the use of their likeness, voice, and contributions for the purposes outlined herein. Training Program Session Recordings: As part of the quality assurance for the professional bodies, all program sessions such as Team Coaching Training will be recorded. Participants acknowledge and agree that they may not record the sessions themselves as they will be readily available for all participants. Should there be a portion of the session that a participant asks to not be recorded or needs to be amended, discussion about this will be agreed upon during the session. Distribution of Recordings: Upon completion of each session, a recording of the session will be distributed to all registered participants. Storage and Deletion: Recordings will be stored securely for a period of three (3) years following the conclusion of the program and will then be deleted. However, access for the recordings will only be available for XXX amount of time, as per the terms and conditions in the participant materials. Use of Recordings: Recordings may not be shared, distributed, or reproduced without the express written consent of Turner International Pty Ltd. Use of Participant Contributions: As the programs are often recorded, your image, identity and name will be visible to other participants. Should the recording be used more broadly, some of your comments may be used for educational purposes by Turner International Enterprises. In these circumstances, you will be contacted beforehand. Compliance: Turner International complies with all applicable data protection and privacy laws in Australia, including but not limited to the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein. Additionally, for any processing of personal data of individuals in the European Union, the Company adheres to the requirements of the General Data Protection Regulation (GDPR). Changes to the Program Modification: Turner International Enterprises reserves the right to modify the program content, schedule, faculty team or instructors as necessary. Cancellation: In the event that the program is cancelled by Turner International Enterprises, participants will receive a full refund. Limitation of Liability Turner International Enterprises are not liable for any direct, indirect, incidental, or consequential damages arising out of participation in the program. Participants agree to release and hold harmless Turner International Enterprises from any claims arising out of their participation in the program. Dispute Resolution: In the event of any dispute, controversy or claim relating to the program, the participant and Turner International Enterprises Pty Ltd agree to attempt to resolve the matter amicably to reach a suitable agreement to the satisfaction of both parties. If the dispute cannot be resolved through negotiation within [30] days, either party may initiate mediation by a mutually agreed-upon third-party mediator to find an amicable agreement. Force Majeure: In the event of a force majeure event, such as a natural disaster or government-mandated lockdown, the participant may be eligible for a refund or rescheduling. Please check our website to see if any changes to these terms have occurred when registering for a new program. Privacy Policy Refer to our Privacy Policy, which can be viewed at www.turner.international/privacy-policy Contact Information For any questions or concerns regarding these terms and conditions, please contact us at hello@turner.international Acknowledgment By registering for and paying the program fee, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Turner International executive coaching for C-suite leaders and senior managers. Build leadership capability in stakeholder engagement, team performance, and strategic influence. Individual Coaching Individual Coaching Leaders are accountable for meeting stakeholder expectations and achieving results. Leaders who deliver on the plan are adaptable, inclusive, well-informed, working through others and their teams to share information and responsibility. Individual coaching is typically aimed at executives, team leaders and managers. The coach often has previous executive or industry experience. The content is often around team leadership, influencing and leading others, managing KPI’s, setting appropriate expectations, challenging bias, fostering inclusivity and relational ways of working, engaging stakeholders and influencers, collaborating cross-functionally. We design individual coaching engagements for leaders to enhance their leadership skills and add value to their organisations. Solutions Individual, triad or pair coaching CEO or team leader transitioning Succession planning, future-proofing and strategic development Team Coaching Essentials for Leaders Program CASE STUDIES At Turner International we have a global network of senior coaches who bring a deep understanding of business outcomes and human connection. The leader will select their coach with confidence knowing our coaches have a minimum of 7 years coaching experience and are credentialed with ICF, EMCC or AC. They attend ongoing professional development, have coaching supervision and insurance. Turner International has longstanding relationships with the organisations that engage our coaches with multiple years of renewed partnerships. Since 2000, we have been providing coaching, and there are few industries we haven't touched with our coaching services. As pioneers in the field, we are dedicated to delivering high-quality coaching that meets our clients' needs and drives tangible business results. Download the Flyer Examples 1 A general manager with a small team of 40, a country manager of U SA-based multi-national . 2 A female General Manager of National Contracts for one of Australia’s largest transportation companies 3 CEO of a $1 billion government renewable agency, with public and private funding. See the Case Studies Download the Flyer Call us to share your challenge: Contact Us Return to Co-creating Organisational Transformation Partnering with you. 1 Start the Partnership A shortlist of coaches is provided tailored to your pre-defined criteria. Coach pairing sessions determine and begin the coaching partnership. 2 Build the Partnership Begin the journey of continuous support, guidance, and feedback via regular coaching sessions. Explore objectives, challenges, and refine strategies iteratively. 3 Deep Dive and Discovery Engage stakeholders through feedback to understand current performance, strengths, areas for development, and organisational context. Dialogue interactively on key findings from the feedback report, gathering themes, identifying issues and agreeing next steps. 4 Act and Experiment Check-in sessions with coach, coachee and their leader to explore objectives and support change, as agreed. Work together to create small experiments for the workplace and teams. Review the outcomes and design modifications for next iteration. 5 Measure Success and Moving Forward Discuss future areas of focus to continue to embed and apply the learning. Complete end of program evaluation.

ICF Master Certified Coach mentoring: Hybrid individual and group program for MCC credential application. Mentoring with experienced Turner International MCCs. for coaching mastery and ICF credential process Master Certified Coach Program (MCCP) A hybrid program combining both coach mentoring and reflective practice, to help MCC candidates discover their unique voice and coaching genius. - Gain an in-depth application of the ICF Core competencies at MCC level - Receive and learn from targeted feedback about your coaching - Develop yourself as a coach through reflective practice - Learn in a safe environment with other MCC applicants by listening to each other coach Read about our terms and conditions. A hybrid group and individual mentoring program designed to harness your years of coaching experience and wisdom toward the ICF Master Certified Coach (MCC) credential. Program details Your program includes 6x 90-minute group sessions & 3x 60-minute individual mentoring sessions delivered via Zoom video conference. All sessions are spread over six months to qualify as part of your ICF Credential Application. Maximum 6 participants per cohort . Book a free consultation to discuss your MCC journey to understand more about you and your needs and we can get to know each other. Book a free consultation Register your interest Register your interest and stay up-to-date with important dates, events and information about the MCC Program. Register your interest As soon as 4 coaches enrol in the program, you will have access to our student hub to distribute and share program materials, communicate and collaborate together. The MCCP is suitable for coaches who have their PCC credential (in good standing or expired) and are preparing for their MCC credential application. Most coaches have at least 1500 of the 2500 client facing coaching hours required by ICF before enrolling in this program and will reach the 2500 during the course of the program. This program is also suitable for EMCC Accredited Master Practitioner or ICF MCC Credentialed coaches who want feedback on their work to apply the hours to their renewal. Program price COURSE FEE: AU$4,200 (excluding GST) Your Mentor Tammy Turner, MCC As a Certified Coaching Supervisor, ICF Coaching Mentor and an ICF Master Certified Coach (MCC), Tammy Turner has supported both organisational and individual coaches to be their best. Over the last 7 years Tammy has mentored nearly 300 coaches identifying suggested areas for growth, delivering useful feedback and supporting coaches throughout their learning journey. Tammy fosters a synergistic relationship through psychological safety enhancing coaches’ ability to reflect about themselves and bring their ‘best self’ to their coaching practice. This expanded capacity leads to enriched engagement with their client, their work and the client’s organisation. Tammy has been working in the coaching profession since 2001 and has over 10,000 client-facing hours. If you’d like to learn about our upcoming Contracting for Shared Outcomes Master Class , please register your interest here . Or get in touch with us at hello@turner.interational

Turner International bookings. Schedule initial consultations for transformation projects or coach mentoring and supervision sessions. Bookings. How to book For new clients: To book a time to discuss your brief choose the Initial Consultations category. For EA' s: If you are booking as part of an overall project choose the Corporate Clients category. For Coaches: Choose the Individual Mentoring and Supervision for Coaches category. If you have difficulty finding an appointment that suits your time zone please get in touch with us at hello@turner.international . Please note that you will not be invoiced until after the session has taken place (does not apply to initial free consults).

Explore free resources, tools, and insights to help team coaches and leaders learn how to streamline business processes effectively. Resources. The resources we share. Turner International free resources Resources for Team & Group Coaching What Organisations Need from Team Coaches What are the most in demand characteristics, capabilities and capacities of team coaches. Source: wbecs.com/gatewaY - Copyright © 2019 David Clutterbuck & Peter Hawkins Download Accelerator Tool The Importance of Psychological Safety in Team Coaching By Colm Murphy and Tammy Turner This short article sets out what psychological safety is and is not, its importance and relationship to team effectiveness and in turn, to team coaching. Download the Article Contracting with Teams The most important skill to have in gaining collective agreement and sustainable outcomes requires contracting. This article outlines how to support the entire team using the Shared Outcome Model, fostering commitment and understanding toward the collective result. Download the Article Systemic Team Coaching Model How to take a systemic approach and engage stakeholders in critical project elements using a tested model with Agile teams across complex adaptive environments and with working parties. Watch video Team and Group Coaching: Passing Trend or Organisational Staple? In this published chapter, Tammy Turner outlines what is required to for coaches to shift to move from individual coaching to work with teams and groups. Chapter 32: Team Coaching: Passing trend or organizational staple? The Practitioner's Handbook of Team Coaching. (2019) Clutterbuck, D., Gannon, J., Hayes,S., Iordanou, I., Lowe, K., MacKie, D. (Eds), Routledge (2019) Download the Chapter Co-creating Productive Decisions By Tammy Turner and Dr Stefan Fothe Based on our work with senior leadership teams, we were curious to find out how the pandemic impacted teams’ decision making. Given the nature of the crisis, we suspected it affected decision-making in organisations. We designed a survey to gauge two key aspects we expected to have a crucial impact on organisational decision-making. Read more in the full report below. Download the Report Author Insights Co-authors Tammy Turner, Professor David Clutterbuck and Colm Murphy share insights from the recently launched 'The Team Coaching Casebook'. Watch videos Conversations with Team Coaches Tammy sits down with chapter authors from The Team Coaching Casebook to highlight the authors case and lessons learned. Watch videos Partnership Contracting & Alignment Resource This resource is designed as a reusable tool for structuring conversations with your client, co-coach and/or as a reflective practice tool and for supervision. Download the Resource Resources for Leaders Resources for Leaders Contracting with teams using the Shared Outcomes Model The 'Contracting for Shared Outcome Model' is essential to gaining commitment, shared understanding, buy-in and a better overall result. Download the Article 3 Factor RAA Model Getting things done efficiently using subtle differences between responsibility, accountability and authority and the impact to culture. Using RAA model 00:00 / 05:55 Download RAA Article Reflective Leadership Resources Useful tools to self-understanding and impact to others for enhanced leadership capacity. Grid Reflective Practice Form Reflective Practice Form 5 Keys to Successful Meetings & Project Aristotle 5 Keys to Successful Meetings Many people find meetings challenging. Using these five keys will help your meetings be more successful, enjoyable and productive . Download the Article What Google Learned From Its Quest to Build the Perfect Team Google's Project Aristotle highlighted that the effectiveness of a team is less about who is on the team and more about how the team members interact with each other. Download the Article Resources for Coaching & HR Professionals ICF PCC Markers The PCC assessment markers are the indicators that an assessor listens for in a recorded coaching conversation. ICF PCC Markers ICF Core Competencies The International Coaching Federation (ICF) have released an updated ICF Core Competency model Updated ICF Core Competencies Core Competencies summary page EMCC Team Coaching Competencies The European and mentoring Coaching Council (EMCC) have released their Team Coaching Competencies. EMCC Team Coaching Competencies The Importance of Contracting using the Shared Outcomes Model The most important skill coaches can draw upon is contracting. This article outlines how you can contract with leaders and their teams using the Shared Outcome Model, fostering commitment, understanding, and a better overall result. Download the Article MCC Level Coaching Demonstration Listen to Tammy Turner, ICF Master Certified Coach in these coaching sessions for clients looking to obtain their MCC accreditation. Coach demo 1_MCC Tammy Turner 00:00 / 58:37 Coach demo 2_MCC Tammy Turner 00:00 / 31:11 Coaching demo Tammy Turner 00:00 / 24:23 ICF 2021 Individual and Team Coaching Competencies Following a rigorous, 24-month coaching practice analysis, the International Coach Federation has announced both an updated ICF Coaching Core Competency Model for individual coaching and Team Coaching Competencies. ICF Team Coaching Competencies Anchor 1 Resources for Coaching and HR Professionals Climate Change Crisis: How Can Coaching Help? Joint Global Position Statement on Climate Change from the professional bodies for coaching, coaching psychology and mentoring. Joint Global Statement Climate Coaching Alliance

Turner International privacy policy. Australian Privacy Principles compliant. How we collect, use, store and protect personal information. Privacy Policy. Turner International Enterprises Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, contracts, online forms via our website www.turner.international , from your website, from cookies and from third parties. We are not responsible for the privacy practices or the content of third-party sites that choose to place links to our site on their website. We collect your Personal Information for the primary purpose of: • Providing our contracted services to you, • Internal record keeping. • Improve our products and services. • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • Processing your payments and otherwise servicing your contracts • Responding to questions, comments, and other requests • Providing access to certain areas, functionalities, and features of our services and website. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Sensitive Information Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: • For the primary purpose for which it was obtained • For a secondary purpose that is directly related to the primary purpose • With your consent; or where required or authorised by law. Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following: • Third parties where you consent to the use or disclosure; and • Where required or authorised by law. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Turner International Enterprises Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your personal information, we may require identification from you before releasing the requested information. Maintaining the Quality of your Personal Information It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries If you have any queries or complaints about our privacy policy, please contact us at: PO Box 7065, Banyule VIC 3084 hello@turner.international +61 (0)2 9121 6288

Team Coaching Essentials for Leaders: Equip team leaders with skills for collective decision-making, effective meetings, and cross-functional collaboration. Team Coaching Essentials for Leaders Being able to create a psychologically safe environment where the team can share their ideas as well as commit to their tasks is the hallmark of a great coaching team leader. The Team Coaching Essentials for Leaders Program is delivered in a hybrid, virtual or in-person organisation. Participants learn to engage a team around decision-making, innovation or simply getting stuff done collectively. More than ever before, team leaders need to collaborate – with their teams, stakeholders, cross-functionally and across the organisation. In this new and changing environment, an effective team leader requires patience, understanding, compassion, strong organisational skills, the ability to express in their authority, the ability to listen and knowing when and how to respond. This program has been designed to ignite and inspire these qualities in coaching team leaders, leading to a more harmonious team environment through genuine engagement and interactions regardless of the organisational model, culture or context. Topics Covered Defining the role of leader as team coach Flexing your team coaching leadership Effective communication with team members, teams and stakeholders Reaching shared team outcomes and responsibilities Hosting impactful team meetings – virtually or in-person Download Flyer CASE STUDIES Turner International's newest program is designed for leaders who have already undergone executive coaching, team leadership training, or leader-as-coach training. Our Team Coaching Essentials for Leaders program will equip team leaders with the tools and knowledge to guide their team towards collective decision-making, running effective meetings, and working seamlessly across your organisation. With these valuable skills, team leaders gain the confidence and capability to lead their team to effectively reignite and to work cross-functionally. Though this program can be completely customised for your specific requirements, our current design features either an in person, virtual or hybrid delivery around these elements: Session 1: Exploring the fundamentals of team coaching Session 2: Engaging your team around decision making Session 3: Dealing with conflict Session 4: Nurturing team relationships Examples 1 Elevating team leaders with team coaching skills for promotion, inventive ideation, and enterprise-wide through the Team Coaching Essentials for Leaders Program. See the Case Study 2 Case study concept – stand alone Team Coaching Essentials for Leaders Program. Want to find out more? Download Flyer See the Concept Contact Us Return to Services for Organisations

ICF credentialing mentor coaching: Individual and group options for ACC and PCC credentials with experienced Turner International Master Certified Coach mentors. Coach Mentoring. Coach mentoring is a specialised modality which reviews the coach’s ability to use coaching processes and approaches within a session consistently over time to advance the client. Please note: if you are not seeking to apply with the ICF, you’re welcome to come to mentoring to advance your overall coaching capability. Please contact us to find out more. ICF Mentoring for Credentialing Purposes Turner International is committed to enhancing coaching capability and capacity. If you are applying for the International Coaching Federation Credential at any level, we have both individual and group options that will suit your needs. Since 2013 we have mentored hundreds of coaches, receiving glowing feedback and repeat clients. The mentor coach will do their best to prepare you for the ICF credentialing process, however we cannot guarantee your gaining an ICF credential. Overall Process The coach mentoring relationship is designed by both the mentor coach and mentee(s) and may be refined to suit. Although we are committed to your success, you will ultimately be responsible for action taken, or not taken, throughout the process. The mentor coach’s assessment of an individual’s coaching is independent of the ICF as a professional accreditation body. Regardless of the mode, as a result of the mentoring, you will Gain an in-depth understanding and application of the 11 ICF Core Competencies Receive and learn from targeted feedback about your coaching Develop yourself as a coach through reflective practice have at least one recording ready for submission Our mentors create a learning environment where you feel supported to stretch yourself. All mentors have many years mentoring experience, role model coaching through live demonstrations and through providing in the moment suggestions and tips. The mentor will meet the ICF requirement of being above or at the same level as the applicant. The feedback you receive will be both useful and directly applicable to your daily work. My mentors were amazing- their depth of knowledge and ability to communicate it was powerful. They created a safe environment that really stretched me and took my coaching to a whole new level. I now feel confident to apply for my accreditation. Penny Anatoush Types of Mentoring Individual mentoring Individual mentoring is the most tailored and specific form of mentoring. To apply for the ICF Credential, coaches must receive a minimum of 3 hours individual mentoring of the 10 hours required prior to their submission. In this dedicated space you will bring recorded sessions of your work and receive specific feedback to catapult your coaching to a new level. You may be given the opportunity to coach or be coached by your coach mentor, if useful. Many Master Certified Coach (MCC) applicants prefer this type of mentoring due to their unique requirements. However, individual mentoring can suit any level of applicant. To find out if individual mentoring is right for you, please schedule a free chat here: Book Now Hybrid group & individual mentoring Group mentoring provides the unique opportunity to learn from hearing others’ coaching. Within a fewer than 10-person group, this type of mentoring provides a supportive multi-person forum where the coach will receive feedback from all group members as well as their coach mentor. You will also have 3 individual mentoring sessions to listen to your recorded client sessions and receive feedback, ask questions and break poor habits and reinforce things you do well. All of our mentors are current ICF PCC or MCC Credentialed Coaches and will also be able to demonstrate what good coaching looks like in action. Our hybrid programs combine both coach mentoring and reflective practice, to help you discover your unique voice and coaching style. You can find out more about our Coach Mentoring Pathway Program here: Learn more My mentors pushed my boundaries, challenged my thinking, and provided constructive feedback - all in a way that made me know they were by my side wanting me to be successful. That only comes from great experience, knowledge and kind hearts. I aspire to be the coaches that they are. Thank you! Jacquie Stephens, PCC Our Resources for Coaching and HR Professionals Navigating professional coaching body websites can be time-consuming when trying to locate crucial materials. That's why we've gathered all the essentials in one place. Explore Resources IMPORTANT: Turner International Enterprises Pty Ltd will not be liable for any claims or damages arising from any errors or inaccuracies in the material and/or mentoring associated with your application for an ICF credential. As each application is unique, to keep up to date and find out more information, head to the ICF website at: www.coachfederation.org/credential-updates

Turner International's ethical boundaries framework. All coaches adhere to ICF and EMCC codes of ethics covering confidentiality and professional conduct. Ethical Boundaries Framework. Turner International’s coaches are working in the framework of the ICF and EMCC Code of Ethics, which can be consulted online at: ICF Code of Ethics EMCC Code of Ethics We include here the paragraphs concerning the confidentiality and the situations that might consider interruption of coaching. Confidentiality - the coach will: Maintain the level of confidentiality which is appropriate and is agreed at the start of the relationship. Disclose information only where explicitly agreed with the client and sponsor (where one exists), unless the coach/mentor believes that there is convincing evidence of serious danger to the client or others if the information is withheld. Interruption - the coach will: At all times operate within the limits of their own competence, recognise where that competence has the potential to be exceeded and where necessary refer the client either to a more experienced coach, or support the client in seeking the help of another professional, such as a counsellor, psychotherapist or business/financial advisor. Be aware of the potential for conflicts of interest of either a commercial or emotional nature to arise through the coaching relationship and deal with them quickly and effectively to ensure there is no detriment to the client or sponsor. Framework Updates This Framework may change from time to time. Ethical Boundaries Complaints and Enquiries If you have any queries or complaints about our ethical boundaries framework, please contact us at: PO Box 4181, Goonellabah, NSW 2480, Australia hello@turner.international

Free resources including articles, podcasts and models for team coaches, leaders and coaching professionals. Resources. The Team Coaching Casebook Author Insights Co-authors Tammy Turner, Professor David Clutterbuck and Colm Murphy speak of the recently launched The Team Coaching Casebook. The 3 part series explores: Episode 1: Listening to the voices and choosing where to go in a team coaching session Episode 2: Team co-coaches and the role of supervision Episode 3: Working with similarities and differences, and with internal and external coaches These videos will challenge you to think about the multiple factors within a Complex Adaptive System (CAS) and what you as a team coach may want to consider when working within them. For the next interview, click the orange right arrow In Conversation with Tammy The Team Coaching Casebook draws together 23 cases from multiple theoretical perspectives and industries from team coaching practitioners from across the globe. These videos are a short conversation between Tammy and a selection of the chapters to highlight the authors case and lessons learnt. Each author offers tips and suggestions for team coaches and leaders that are not included in the book. Team Coaching for Culture Change In conversation with Jacqueline Peters and Tammy Turner For the next interview, click the orange right arrow