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Standard terms of engagement for Turner International's executive coaching, team coaching training, and professional development programs. Registration, payment, cancellation policies and participant responsibilities. Standard Terms. Acceptance of Terms By signing up and paying for Turner International’s programs, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not register for this program Program Registration Eligibility: Participation in our programs are open to individuals who meet the specific eligibility criteria for each program. To ensure you meet the requirements for the program you are interested in, please refer to the respective program page for detailed eligibility criteria. It is your responsibility to review these criteria before applying or participating All programs are conducted in English by various faculty from around the world. If you are concerned about your ability to comprehend the content, please contact us before registration. If the program is in-person, please let us know about any disabilities before registration to ensure we can accommodate your needs. For our virtual programs, please ensure you have a quite location with a stable internet connection, appropriate lighting, microphone and speakers as many of the programs are recorded and full participation is expected. Registration Process: To register, participants must complete the online registration form and pay the applicable deposit. When registering, you will be required to provide personal information about yourself. Payment: A non-refundable 10% deposit will be charged at registration to confirm your participation. The balance will be invoiced after registration, outside of the online booking system. Payment can be made via direct deposit, international wire transfer or credit card. Transferability: a program registration can be transferred to another person or to a future program date, with written permission by Turner International Enterprises. Program Fees Fee Structure: The program fee covers the online sessions and if applicable, any course materials. Cancellation Policy: Non-Refundable Deposit: All participants are required to pay a program deposit upon enrollment. Please note that this deposit is non-refundable. Cancellation Notification: To ensure clarity and proper communication, participants must notify Turner International of their cancellation and withdrawal from the program in writing. This can be done via email – hello@turner.international Effective Date of Cancellation: Cancellations will be considered effective on the date we receive your written notification. No Refunds: Regardless of the reason for cancellation, the program deposit will not be refunded. This policy is in place to cover administrative costs and secure your spot in the program. Note: the above may vary, depending on the contract with Turner International Pty Ltd. Program Content and Access Content: The content of our programs and online sessions, including all materials and information, is provided by Turner International. While you may use the materials, knowledge and insights gained to assist your clients, you are not permitted to reproduce, distribute, or share any of the materials or content in any form, whether in part or in whole. Participation in the program does not grant you any rights or ownership over the materials or content provided. Any unauthorised use or reproduction is strictly prohibited. Where applicable, participants will receive access to the program materials and sessions through the Turner International learning portal or via email. I ntellectual Property: All program materials are the intellectual property of Turner International Enterprises, Tammy Turner and/or our learning partners as referenced on the material and are provided to participants for personal use only. Reproduction, distribution, or unauthorised use of these materials is prohibited. When using a model, diagnostic or tool for a client engagement, appropriate attribution must be used. Any commercial exploitation of these materials, including but not limited to selling, licensing, or using them for profit, is expressly forbidden without prior written consent from the program provider Participants will receive a certificate of completion or attendance at the end of the program along with any processes required to apply with a professional body or as part of the program requirements. Participant Responsibilities Attendance: Participants are expected to attend all scheduled sessions and complete any required assignments or activities. Some programs have a minimum number of sessions you must attend to graduate. To avoid additional fees for missed sessions, please refer to the specific program’s attendance requirements for detailed information on attendance. Conduct: Participants must conduct themselves in a professional and respectful manner, adhering to the general spirit of being a professional coach. Any disruptive, unethical or inappropriate behaviour may result in removal from the program without a refund. Confidentiality: Participants agree to keep confidential any proprietary information shared during the program, including what is spoken by others about their clients. Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion. Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion. Data Protection and Privacy Many of our programs (excluding professional supervision and ICF Mentoring for Credentialing Purposes) are recorded and by registering the following applies: Recording Consent: participants expressly consent to the audio and video recording of program sessions. This consent extends to the use of their likeness, voice, and contributions for the purposes outlined herein. Training Program Session Recordings: As part of the quality assurance for the professional bodies, all program sessions such as Team Coaching Training will be recorded. Participants acknowledge and agree that they may not record the sessions themselves as they will be readily available for all participants. Should there be a portion of the session that a participant asks to not be recorded or needs to be amended, discussion about this will be agreed upon during the session. Distribution of Recordings: Upon completion of each session, a recording of the session will be distributed to all registered participants. Storage and Deletion: Recordings will be stored securely for a period of three (3) years following the conclusion of the program and will then be deleted. However, access for the recordings will only be available for XXX amount of time, as per the terms and conditions in the participant materials. Use of Recordings: Recordings may not be shared, distributed, or reproduced without the express written consent of Turner International Pty Ltd. Use of Participant Contributions: As the programs are often recorded, your image, identity and name will be visible to other participants. Should the recording be used more broadly, some of your comments may be used for educational purposes by Turner International Enterprises. In these circumstances, you will be contacted beforehand. Compliance: Turner International complies with all applicable data protection and privacy laws in Australia, including but not limited to the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein. Additionally, for any processing of personal data of individuals in the European Union, the Company adheres to the requirements of the General Data Protection Regulation (GDPR). Changes to the Program Modification: Turner International Enterprises reserves the right to modify the program content, schedule, faculty team or instructors as necessary. Cancellation: In the event that the program is cancelled by Turner International Enterprises, participants will receive a full refund. Limitation of Liability Turner International Enterprises are not liable for any direct, indirect, incidental, or consequential damages arising out of participation in the program. Participants agree to release and hold harmless Turner International Enterprises from any claims arising out of their participation in the program. Dispute Resolution: In the event of any dispute, controversy or claim relating to the program, the participant and Turner International Enterprises Pty Ltd agree to attempt to resolve the matter amicably to reach a suitable agreement to the satisfaction of both parties. If the dispute cannot be resolved through negotiation within [30] days, either party may initiate mediation by a mutually agreed-upon third-party mediator to find an amicable agreement. Force Majeure: In the event of a force majeure event, such as a natural disaster or government-mandated lockdown, the participant may be eligible for a refund or rescheduling. Please check our website to see if any changes to these terms have occurred when registering for a new program. Privacy Policy Refer to our Privacy Policy, which can be viewed at www.turner.international/privacy-policy Contact Information For any questions or concerns regarding these terms and conditions, please contact us at hello@turner.international Acknowledgment By registering for and paying the program fee, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

ICF credentialing mentor coaching: Individual and group options for ACC and PCC credentials with experienced Turner International Master Certified Coach mentors. Coach Mentoring. Coach mentoring is a specialised modality which reviews the coach’s ability to use coaching processes and approaches within a session consistently over time to advance the client. Please note: if you are not seeking to apply with the ICF, you’re welcome to come to mentoring to advance your overall coaching capability. Please contact us to find out more. ICF Mentoring for Credentialing Purposes Turner International is committed to enhancing coaching capability and capacity. If you are applying for the International Coaching Federation Credential at any level, we have both individual and group options that will suit your needs. Since 2013 we have mentored hundreds of coaches, receiving glowing feedback and repeat clients. The mentor coach will do their best to prepare you for the ICF credentialing process, however we cannot guarantee your gaining an ICF credential. Overall Process The coach mentoring relationship is designed by both the mentor coach and mentee(s) and may be refined to suit. Although we are committed to your success, you will ultimately be responsible for action taken, or not taken, throughout the process. The mentor coach’s assessment of an individual’s coaching is independent of the ICF as a professional accreditation body. Regardless of the mode, as a result of the mentoring, you will Gain an in-depth understanding and application of the 11 ICF Core Competencies Receive and learn from targeted feedback about your coaching Develop yourself as a coach through reflective practice have at least one recording ready for submission Our mentors create a learning environment where you feel supported to stretch yourself. All mentors have many years mentoring experience, role model coaching through live demonstrations and through providing in the moment suggestions and tips. The mentor will meet the ICF requirement of being above or at the same level as the applicant. The feedback you receive will be both useful and directly applicable to your daily work. My mentors were amazing- their depth of knowledge and ability to communicate it was powerful. They created a safe environment that really stretched me and took my coaching to a whole new level. I now feel confident to apply for my accreditation. Penny Anatoush Types of Mentoring Individual mentoring Individual mentoring is the most tailored and specific form of mentoring. To apply for the ICF Credential, coaches must receive a minimum of 3 hours individual mentoring of the 10 hours required prior to their submission. In this dedicated space you will bring recorded sessions of your work and receive specific feedback to catapult your coaching to a new level. You may be given the opportunity to coach or be coached by your coach mentor, if useful. Many Master Certified Coach (MCC) applicants prefer this type of mentoring due to their unique requirements. However, individual mentoring can suit any level of applicant. To find out if individual mentoring is right for you, please schedule a free chat here: Book Now Hybrid group & individual mentoring Group mentoring provides the unique opportunity to learn from hearing others’ coaching. Within a fewer than 10-person group, this type of mentoring provides a supportive multi-person forum where the coach will receive feedback from all group members as well as their coach mentor. You will also have 3 individual mentoring sessions to listen to your recorded client sessions and receive feedback, ask questions and break poor habits and reinforce things you do well. All of our mentors are current ICF PCC or MCC Credentialed Coaches and will also be able to demonstrate what good coaching looks like in action. Our hybrid programs combine both coach mentoring and reflective practice, to help you discover your unique voice and coaching style. You can find out more about our Coach Mentoring Pathway Program here: Learn more My mentors pushed my boundaries, challenged my thinking, and provided constructive feedback - all in a way that made me know they were by my side wanting me to be successful. That only comes from great experience, knowledge and kind hearts. I aspire to be the coaches that they are. Thank you! Jacquie Stephens, PCC Our Resources for Coaching and HR Professionals Navigating professional coaching body websites can be time-consuming when trying to locate crucial materials. That's why we've gathered all the essentials in one place. Explore Resources IMPORTANT: Turner International Enterprises Pty Ltd will not be liable for any claims or damages arising from any errors or inaccuracies in the material and/or mentoring associated with your application for an ICF credential. As each application is unique, to keep up to date and find out more information, head to the ICF website at: www.coachfederation.org/credential-updates

Turner International specialises in organisational transformation through systemic team coaching & executive development. Strategic partner to C-suite leaders. 25+ years. Turner International Making the Complex Simple Preparing leaders, consultants and coaches to co-create the organisations of the future. We are at a critical moment in organisational change and evolution. Organisations of the future combine an understanding of advancement, team synergy and impactful client engagement to realise their purpose. Co-create with us. Services for Organisations Co-creating Organisations of the Future Turner International works with organisations and their leaders in both the private and public sectors. We support governmental agencies, not-for-profits and corporates to not only redefine the way we work together, but to make this a lived way for all. We co-create inclusive solutions to cultivate better decisions, healthier workplaces, relational responsibility and sustainable growth. As a global consultancy with decades of experience we partner with clients, sharing our skills and expertise. We co-create organisations of the future through a universal framework. Our methodology inspires cohesive decision-making and shared responsibility and outcomes , allowing for fresh perspectives that re-ignite organisations and their people. LEARN MORE Working together. Explore our comprehensive service offerings by downloading our latest prospectus, an essential resource for your team. Inside, you'll also find our 9 Key Attributes— a transformative framework for co-creating an organisation of the future. Partner with us to unlock simplicity in your organisation. Download Prospectus Services for Coaches Team Coaching Training Enrol in an upcoming course to extend your team coaching capability. Further develop the skills required to help teams become more effective at any level within an organisation. These courses are facilitated by Tammy Turner and international faculty using David Clutterbuck's methodologies and frameworks. Enrol now for early bird discounts. LEARN MORE Featured Resource Featured Resource Meetings Should Drive Progress, Not Frustration Too often, meetings feel like a drain—conversations go in circles, decisions stall, and valuable time is lost. But when structured with intention, they become a catalyst for clarity and alignment to drive action that delivers results. Our latest resource: '5 Keys to Successful Meetings' shares a proven approach to make every meeting count. Download now and start leading with clarity. Download the Resource We are committed to evolution through teams. Evolution is the responsibility of all, for the benefit of people we serve and the environment that sustains us. Tammy Turner | CEO, Turner International FEATURED PUBLICATION The Team Coaching Casebook A coaching industry first Bringing together 37 authors & team coaching experts from around the world to present a series of 23 case studies direct from the industry today. MORE PUBLICATIONS WHAT PEOPLE SAY "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco "Team coaching training is a great way to take your team coaching practice to the next level. With supervision from globally recognised senior team coaches and in close interaction with fellow practicing team coaches you will be in a safe space to learn, share and reflect around real challenge areas and case studies that will help you develop and grow as a team coach." Sandra Appelqvist, Singapore Senior Practitioner Program Graduate “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "Deep program, expect deep challenge and reflection, and to receive unexpected but extremely valuable insights that are likely to (possibly significantly) shift how you are as a team coach and how you coach in team moving forward." Sonya Trau, Australia Senior Practitioner Program Graduate "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco "Team coaching training is a great way to take your team coaching practice to the next level. With supervision from globally recognised senior team coaches and in close interaction with fellow practicing team coaches you will be in a safe space to learn, share and reflect around real challenge areas and case studies that will help you develop and grow as a team coach." Sandra Appelqvist, Singapore Senior Practitioner Program Graduate “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "Deep program, expect deep challenge and reflection, and to receive unexpected but extremely valuable insights that are likely to (possibly significantly) shift how you are as a team coach and how you coach in team moving forward." Sonya Trau, Australia Senior Practitioner Program Graduate "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco "Team coaching training is a great way to take your team coaching practice to the next level. With supervision from globally recognised senior team coaches and in close interaction with fellow practicing team coaches you will be in a safe space to learn, share and reflect around real challenge areas and case studies that will help you develop and grow as a team coach." Sandra Appelqvist, Singapore Senior Practitioner Program Graduate “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "Deep program, expect deep challenge and reflection, and to receive unexpected but extremely valuable insights that are likely to (possibly significantly) shift how you are as a team coach and how you coach in team moving forward." Sonya Trau, Australia Senior Practitioner Program Graduate "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco "Team coaching training is a great way to take your team coaching practice to the next level. With supervision from globally recognised senior team coaches and in close interaction with fellow practicing team coaches you will be in a safe space to learn, share and reflect around real challenge areas and case studies that will help you develop and grow as a team coach." Sandra Appelqvist, Singapore Senior Practitioner Program Graduate “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "Deep program, expect deep challenge and reflection, and to receive unexpected but extremely valuable insights that are likely to (possibly significantly) shift how you are as a team coach and how you coach in team moving forward." Sonya Trau, Australia Senior Practitioner Program Graduate "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco "Team coaching training is a great way to take your team coaching practice to the next level. With supervision from globally recognised senior team coaches and in close interaction with fellow practicing team coaches you will be in a safe space to learn, share and reflect around real challenge areas and case studies that will help you develop and grow as a team coach." Sandra Appelqvist, Singapore Senior Practitioner Program Graduate “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "Deep program, expect deep challenge and reflection, and to receive unexpected but extremely valuable insights that are likely to (possibly significantly) shift how you are as a team coach and how you coach in team moving forward." Sonya Trau, Australia Senior Practitioner Program Graduate Search

Real-world transformation case studies from Turner International. Measurable business outcomes across energy, FMCG, aged care, consulting, finance and transport. Business Impact Turner International transforms the world of business by empowering teams to thrive amidst complexity. Rather than focusing solely on structural design or individual development, we work at the level where people, process, and purpose intersect. Our systemic approach helps organisations unlock collective capability, align decision-making with strategy, and build cultures of collaboration and accountability. Whether guiding executive leadership through cultural change, unifying cross-functional teams, or equipping leaders with the tools to foster long-term adaptability, we support organisations to evolve their people and ways of working. The result? High-performing teams that deliver measurable business outcomes, improved stakeholder engagement, and a meaningful return on investment—all while making the complex simple. 25 years in the industry 120 diverse industries 22 different countries From Silos to Synergy. Organisational development 2-year cultural change initiative using systemic team coaching in the Utilities & Energy Sector Context: Interdepartmental functioning was in decline resulting in stakeholder mismanagement, relational breakdown and loss of funding from investors.  Solution: Systemic team coaching beginning with 1-1 interviews, stakeholder and influencer mapping, strategic horizon planning integrating board alignment, individual coaching and leader as team coach skills training. Impact: Over a 2-year period, we had the privilege of providing team coaching that resulted in enhanced knowledge sharing between executives, not just within their own organisation, but across the renewable energy industry. Our approach centred on team coaching with supplementary individual coaching, that supported the adoption of a teaming leadership style. As a result, these executives were able to promote inter-organisational sharing of resources, knowledge, and systems, as well as increased project funding and improved infrastructure. We are grateful for the opportunity to have played a part in shaping this future industry.  Clarity Drove Collective Wins. Executive leadership team coaching in the Fast moving consumer goods (FMCG) industry. Context: This long-established in-tact executive leadership team (ELT) wanted ways to freshen their decision-making and overcome their traditional cognitive biases. Solution: Action learning and team coaching. Impact: The executive leadership team (ELT) adopted a collaborative project and budget management approach that prioritised transparency and accountability. By sharing information and resources across departments, the team was able to identify areas where funds could be more effectively allocated, resulting in a greater overall value of the organisation's annual spend. This approach encouraged interdepartmental collaboration, fostering a more cohesive and integrated organisational culture. Culture Led Care. Team coaching and teams of teams integration in Residential aged care. Context: As part of their commitment to delivering exceptional care, a newly formed executive leadership team (ELT) sought to establish a shared purpose, consistent ways of working, and a strategy applicable across all projects and functional teams. Solution: Over 6 years, 8 teams engaged in tailored team coaching sessions to clarify organisational values and build shared understanding of how to embed them across the business. These sessions—facilitated by internal and external providers—were designed to address complex social and political dynamics in a multicultural context. Diagnostics at individual and team levels identified focus areas, allowing each team to receive coaching relevant to their specific challenges and objectives. Impact: The coaching fostered stronger brand efficacy, improved resident care, and enhanced relational engagement, with staff actively living the organisation’s values. Teams gained clarity on purpose and focus, supporting compliance with new legal conditions and improving staff retention. Executive functioning, accelerated culture change, and boosted staff engagement was strengthened and Incident claims reduced as the organisation became better equipped to meet the demands of its complex environment. Co-creating a Learning Culture. Develop organisation wide leadership capability and capacity in the Management Consulting Industry. Purpose: To enhance capability and move toward a learning culture Project: As a prominent management consulting firm, maintaining excellence necessitates both leadership and resilience to consistently provide professional service to clients, while maintaining a culture of service. To tackle this challenge, we worked in collaboration with the client’s internal HR team and one of our strategic business partners to co-develop a 10-year project plan aimed at advancing their senior consultants, project leaders, principals, and partners. The leadership development strategy comprised training in change management, emotional intelligence, executive presence, women's leadership, resiliency, executive and team coaching, and leader as team coach. Additionally, an internally-run consultancy program centred on goal-setting and achieving outcomes, as well as organisation-specific development days, were also implemented. Impact: The initial project outcomes included heightened self-awareness and management and leadership capabilities, with leaders adopting a coaching approach to enhance their teams' performance and relationships with clients. The project also cultivated a more robust learning culture within the organisation, which continues to evolve. Universal Language of Leadership. Client: Country Manager of USA-based multi-national. Information and Communications Technology (ITC) Purpose: Supporting the English as a second language client after a recent internal promotion now responsible for restructuring the sales team throughout Australasia during an Asia-Australia politically strained period. Impact: Coaching supported this leader to work cross-functionally with business units in Thailand, China and the USA to develop a ‘best practice’ sales approach, garnering much needed domestic respect and exceeding budget in first year by 30% despite currency fluctuations and trading issues with China. The restructure was viewed positively by the business and the remaining staff largely retained. From Trigger to Anchor. Client: A General Manager with a small team of 40. Finance and Banking Industry Purpose: Self-regulation of ‘short fuse’ under pressure Impact: Self-awareness and personal management fostered accountability resulting in a promotion to an Executive GM role leading a team of 455 people. The newly appointed EGM became a ‘safe pair of hands’ throughout a well-publicised merger and acquisition, securing an (undisclosed) larger than expected shareholder profit and strengthening the divisional capacity. Stakeholder management, in-the-moment feedback and team leadership featured in the engagement. From Pressure to Presence. Client: A female General Manager of National Contracts for Australia’s largest transportation company Purpose: Increase confidence in working with the ‘blokes who drive the big rigs’ and their leaders. Impact: Successful management of contractual negotiations during a union strike and working with multiple stakeholders to craft a new agreement, while maintaining poise working for a boss who was affectionately known as ‘the pitbull’ in the business. WHAT PEOPLE SAY "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare "I had the pleasure of working with Turner International to deliver an 18-month leadership and team coaching program to the executives of ARENA. Turner International provided executive coaching to the CEO and his direct executive reports. The coaching was well structured and conducted professionally, and we saw tangible outcomes as a result of behaviour change in the workplace. The coaches had a great depth of expertise, were flexible in their approach, and maintained confidentiality at all times. It was a pleasure working with Turner International, and I look forward to working with them again in the future". Tina Gore | General Manager ARENA (Australia Renewable Energy Agency) "I know that I am a better coach for the work that I have done with Tammy and unreservedly recommend her as a professional mentor coach and supervisor. She has been, and remains, integral to my professional and personal development. Every session with her has served to improve my coaching capability, ability to self-reflect, and develop the sophistication of skills in both the art and science of the coaching discipline.
" Carol Howard
 | Leader, People Consulting APJC Hybrid Strategy & Team Solutions Cisco “I worked with Tammy at a time when I really needed to get re-grounded on my values and intrinsic motivators to help me calm down and focus! Tammy settled me in with her thoughtful questions that at first proved challenging and direct yet absolutely spot on as she was adeptly discerning to identify the real issues I was trying to dance around. I am so grateful for her artful ways to help me gain clarity, insights and nuggets of new personal discoveries.” Tera Eng | Regional Director, Office of Equity, Inclusion and Diversity and Business Resources Group - Kaiser Permanente "Since 2014, Turner International has provided Team and Individual Coaching, HR as Coach training, Difficult Conversations Coaching, Leadership Development and other services both in person and virtually. The team has worked with the CEO and Executive Team, individual leaders, team leaders and human resources professionals. Turner International has delivered consistent quality services aligned with our business objectives. We would recommend their services." Marie Scotson | GM - People & Culture Baptcare Working together. Explore our comprehensive service offerings by downloading our latest prospectus, an essential resource for your team. Inside, you'll also find our 9 Key Attributes— a transformative framework for co-creating an organisation of the future. Partner with us to unlock simplicity in your organisation. Download Prospectus Clients we have worked with Load More

Turner International team coaching training: EMCC and ICF accredited Practitioner and Senior Practitioner programs. Build mastery in systemic team coaching. Team Coaching Training Study with us to access EMCC and ICF Accredited training delivered by experts in the field and bring alchemy to your client organisations. Our recommended study pathway Practitioner Starting point for anyone wanting to become a team coach or Accredited Practitioner EMCC Accreditation TCQA20200005 Senior Practitioner Deeply embedding your team coaching practice and take your team coaching toward mastery. EMCC Accreditation TCQA20200004 Professional Development To supplement your work with teams, Turner International offers Professional Team Coaching Supervision, Community Learning Groups and Mentoring for ICF Credentialing. What to expect in your learning journey. Insights from the Turner International Faculty: A Journey from Beginner to Senior Practitioner in Team Coaching. In a recent conversation, the Turner International Team Coaching Faculty shared their personal learning journeys in evolving from newer team coaches to senior practitioners and beyond. Reflecting on their own development, learn how they’ve advanced their practice and provide even more value. Watch the video According to Senior Leadership Teams: What It Takes to Make Them Great, of 120 leadership teams studied across the globe, 42% performed poorly, 37% delivered mediocre performance and only 21% delivered outstanding results. (Forbes online , 2021) Team coaching is “A facilitated process that enables an organised group of people the opportunity to experience how to learn together through honest dialogue and consistent reflection to enhance both themselves and the system.” Tammy Turner, Team Coaching Handbook (2019) TEAM COACHING Organisations of the future rely on 9 key attributes which enable their people, the community, the environment as well as sustaining their commercial well-being. More than ever before, leaders need to collaborate – with their teams, stakeholders, cross-functionally and across the organisation. In a hybrid, virtual or in-person working environment, engaging a team around decision-making, innovation or simply getting stuff done is crucial. Yet many leaders do not have the ability to create a psychologically safe environment where the team can share their ideas as well as commit to their tasks. Team coaching integrates aspects of other disciplines and theories including systems thinking, behavioural science, psychology, psycho dynamic analysis, systems theory, organisation behaviour, and organisational culture. As a professional coach, coaching or HR professional or facilitator, you are being called to ignite team leaders and members to co-create a more harmonious team environment through genuine engagement and interactions. Turner International is partnering with Coaching and Mentoring International (CMI) to offer a suite of team coaching training to take you from interest in coaching to becoming a competent and confident team coach. FROM PREVIOUS GRADUATES “Deep knowledge and mastery of the skills and techniques, robust programme management and professional facilitation. Well balanced with theory, teaching and practical experiential learning. Worth the time effort and a solid investment.” “[The Program] is super challenging and really grows your awareness and skills. [It] requires vulnerability and a commitment to sit in process. [It has] been a game changer and shifted me as a coach. Love love love!!!” Facilitators ATC M1 International Faculty We have a rotating international faculty, including David Clutterbuck, who will be engaged in the programs. Tammy Turner will host all sessions. DAVID CLUTTERBUCK Program Founder United Kingdom David is at the forefront of team coach training. His book, Coaching the Team at Work stimulated the global movement for evidence-based team coaching nearly a decade ago. TAMMY TURNER Program Host Australia / USA As a professional coaching supervisor, mentor and trainer, Tammy Turner generously shares her wisdom and real-world experience appealing to novice and experienced practitioners alike. RO GORELL Perth, Australia Ro Gorell is an experienced change professional, team and group coach and author who has held senior leadership positions within the UK and Australia. One of her key values is teamwork – collaborating and co-creating with others. Ro brings conflict resolution, Agile and management consultancy background to team coaching. She graduated with a BA (Hons) in Greek and Roman Studies; a Masters in Law and Employment Relations; and postgraduate diplomas in Human Resource Management and Coaching from the UK. Outside of work she loves dancing, especially the Argentine Tango and is also a trained singer and sings with the WASO Choir in Perth. HELEN ZINK Auckland, New Zealand H elen Zink is a growth coach for leaders and teams, with significant hands-on business and leadership experience within multinational organizations. Helen draws from a large toolkit, including coaching, team coaching, applied positive psychology, change management and many strategic tools and methodologies. She holds ACTA and PCC with ICF, ITCA senior and EIA senior with EMCC, MSc (Coaching Psychology), MBA, and BMS (hons). She has been an assistant faculty member for the Global Team Coaching Institute (GTCI). Helen is also a budding author and speaker in team coaching and a graduate of the Practitioner and Senior Practitioner program. DAVID LEBLANC Vancouver, Canada David LeBlanc is a consultant, certified executive coach and team coach, firmly grounded in the principles of coaching and the importance of meaningful and sustainable impact for individuals, teams, and organizations. David encourages clients to take a systems-wide lens, preparing themselves and their teams to better adapt as leaders in complex and dynamic times. David holds a MA in Leadership and a Graduate Certificate in Executive Coaching from Royal Roads University. He is an ICF Accredited coach (PCC), holds his Senior Practitioner (individual coaching (EIA) and Senior Practitioner (team coaching) (ITCA) with the EMCC. David is an Associate of the Human Systems Dynamics Institute. MICHELLE BASTOCK Golden, Canada Michelle Bastock has focused on achieving transformative learning and outcomes-based results with individuals,teams and groups. One of Michelle’s signature strengths is f ostering shoulder to shoulder reflection that focuses on creating deep learning. Michelle has worked as a leader, an executive coach, a team coach supervisor, a university professor, a researcher, a mentor coach and a facilitator. She holds a Master Certified Coach (MCC) accreditation with the International Coaching Federation and is one of the first accredited coach supervisors in Canada. She has served as a faculty member of the Global Team Coaching Institute. Michelle’s passion is walking in the mountains with her dogs daily. Important qualities of a team coach Letting go of the need to control — going with the uncertainty and complexity (from process to experiment) Attending to not just the system, but the system of systems Being grounded personally at a high level of cognitive and socio-emotional maturity, yet able to meet the team and its members at their individual and collective levels Acceptance of being “wrong” much of the time and/or not knowing where the session is going Shifting from a focus on solutions to a focus on learning Helping the team move through individual self-awareness to collective self-awareness Strong reflective practice including supervision to understand bias and build critical reflexivity Ability to hold multiple perspectives and contracting skills Proven background working with groups Nimbleness using a wide range of tool Comfortable in working with another team coach Appropriate training for team and group coaching Source: Turner, T. Introduction to Teaming (2019) Study with us Listen to how team coaching training can benefit your practice Listen to this recording to find out more about our team coaching practitioner and senior practitioner part 1 programs. 00:00 / 1:10:15 Supporting materials from the session Difference between team coaching and other modalities Download these slides to learn about the difference between team coaching and other modalities Team coaching and other modalities ICF View on Team Coaching Download this pdf slides to acquaint yourself with ICF's team coaching competencies and team modalities. Download PDF To find out more and to register, contact us

Turner International bookings. Schedule initial consultations for transformation projects or coach mentoring and supervision sessions. Bookings. How to book For new clients: To book a time to discuss your brief choose the Initial Consultations category. For EA' s: If you are booking as part of an overall project choose the Corporate Clients category. For Coaches: Choose the Individual Mentoring and Supervision for Coaches category. If you have difficulty finding an appointment that suits your time zone please get in touch with us at hello@turner.international . Please note that you will not be invoiced until after the session has taken place (does not apply to initial free consults).

Coaching supervision for individual and team coaches: Reflective learning environment with qualified supervisors examining systemic aspects of your practice. Professional Coaching Supervision Download Flyer Register Interest Coaching Supervision. Professional Coaching Supervision For centuries, the power of reflection has restored well-being, illuminated fresh perspectives and provided clarity. Reflecting together in professional supervision supports the coach's capacity, the client and the wider system. 2023 EMCC Global Supervision Award The EMCC Global awards selection panel recognised Tammy for her strong contribution to the field of supervision as a practitioner, provider of training and researcher culminating in creating books, articles and webinars developing the field of supervision informed by evidence-based research. Tammy's work on supervision is rooted in extensive experience, a depth of knowledge and enquiry, with more than a dash of creativity. The panel described Tammy as a very wise person who approaches supervision by taking the necessary height to avoid falling into a reductive technicality. Something that I love and find incredible about the coaches that I work with is their intrinsic dedication to their practice, their clients, and their client's clients, all of which I get to see in supervision. I would like to thank every coach who has ever opened up when they were stuck, asked questions when they were unsure and trusted their supervisors to help them develop and grow; this is, to me, what supervision is for. Types of Supervision Professional individual coaching supervision Individual coaching supervision provides a supportive individualised co-created learning environment. This is a dedicated space for personal reflection, encouraging a depth of exploration that is possible with a one-to-one supervision relationship. Together supervisor and coach explore their work in a way which supports the coach, their clients and the wider system. The format and frequency will be contracted to suit your particular requirements. A choice of supervisors will be provided for you to choose from. To book a free consultation please find a time which best suits you here. Find out more Professional group coaching supervision Within a group context, supervision provides a supportive multi-person forum for on-going development where the coach can explore any personal, relational, professional, organisational and/or contextual issues coming from the coaching process and thus building their ability to self-assess and provide increased value to their clients. Additionally, participants can bring team coaching discussions to these groups, delving into the complexities of team dynamics and engagements. Groups give participants the opportunity to learn from others’ experiences as well as their own. Oftentimes coaches report feeling part of a wider coaching community as a result of reflecting with others. Group intakes happen regularly. To find out more please book into a free 30 minute conversation to see if this is the right fit for you or register your interest below. Book a conversation Group 1 Commencement: October 13th 2025 Session times: 9:30am – 10:45am (AEST) Monday, October 13, 2025 Monday, November 10, 2025 Monday, February 9, 2026 Monday, March 9, 2026 Monday, April 13, 2026 Monday, May 11, 2026 Monday, June 15, 2026 Monday, July 13, 2026 Monday, August 10, 2026 Monday, September 14, 2026 Group 2 Commencement: November 7th 2025 Session times: 9:00am – 10:15am (AEST) Friday, 7 Nov 2025 Friday, 5 Dec 2025 Friday, 6 Feb 2026 Friday, 6 Mar 2026 Friday, 10 Apr 2026 Friday, 1 May 2026 Friday, 5 Jun 2026 Friday, 3 Jul 2026 Friday, 7 Aug 2026 Friday, 4 Sep 2026 Click the link below to schedule a time to chat about our supervision offerings. Book a conversation Professional coaching supervision is a reflective learning environment where the supervisor is hired by the practitioner(s) and is specifically qualified to look at the entire system in which the work is being undertaken. Although the reflective space is co-created, the professional supervisor is purposefully of service to the practitioner(s) and their clients. What is significant is that the supervisor’s intention is to develop the practitioner’s competence, capability and capacity to become a reflective practitioner of their own work. (Turner, T., Lucas, M. and Whitaker, C., 2018) If you are a professional supervisor and are wanting supervision of your supervision, we can support you. We understand the complexity of your work and have the experience to enhance your work with individuals, groups or team coaching supervision. Book a conversation Peer group coaching supervision with training through the International Coaching Federation (ICF) This unique program has been designed in partnership with the ICF to offer both membership and support of coaching peer supervision groups. This specially designed program offers you the opportunity to develop a deep understanding of peer supervision processes and methodologies, and the skills to challenge and delve deeply into issues that will make your coaching more substantial, sustainable and successful. The groups are organised by the ICF. You will receive guidance from Master Certified Coach, Tammy Turner, and will receive training on how to set up a group for success (including establishing a contract and processes) and how to maintain it over time. As part of the program, you receive a copy of Peer Supervision in Coaching and Mentoring: A Versatile Guide for Reflective Practice, Turner, T., Lucas, M. and Whitaker, C. (Routledge, 2018). To find out more and register your interest, please contact the ICF Australasia. Supervision for International Coaching Federation Please note that supervision is unique within the coaching industry. If you are a member of the ICF and are seeking to become Credentialed, you must go through specific mentoring, rather than supervision as it is described above. If you are interested in ICF mentoring for Credentialing purposes, Please go here If you are already an ICF Credential holder, as of January 2021, you may claim 10 hours of any sort of supervision – professional or peer, individual or group for the 40 hours required to renew your Credential. You may not claim any hours spent in supervision for your initial Credential. Please let us know when you engage in supervision what your plans are so we can best support you. Supervision for all other professional bodies If you are a member of one of the other professional associations, you may be able to claim the hours spent in supervision as part of your Accreditation and/or as part of your on-going professional development. Please let us know when you engage in supervision what your plans are so we can best support you. Professional supervision of supervision Find out more Whether it’s individual or group supervision, some of the purposes of supervision include: Enjoying personal and professional support as a collective reflection on your work Receiving feedback from another perspective. Developing skills through the exchange of information, observation and practical experience review. Accelerating greater understanding and awareness through collaboration Discussing individual client issues and developing pro-active solutions. Learning new approaches, theories, models and techniques. Sharing and comparing experiences. Co-creating an environment within supervision that can inform the client system. Appreciating diversity and difference in coaching, with clients/coachees, their organisations and the wider context. Having time to observe and reflect as well as disclose and discover. Description What happened? Action Plan If it arose again, what would you do? Conclusion What else could you have done? The Reflective Cycle Feelings What were you thinking and feeling? Evaluation What was good and bad about the experience? Analysis What sense can you make of the situation? Reflective Practice Though there are many reasons people undertake coaching supervision, extending your coaching capability by developing your 'inner awareness' - ultimately increase your effectiveness, personal power and confidence. To prepare for the supervision and provide the best opportunity for you to develop this ‘inner awareness’ we ask that you keep a learning journal. The purpose of the journal is to reinforce your learning and develop a system by which to examine your work. If you have not done reflective practice previously, Gibbs[1] provides a simple reflective practice model to get you started. If needed, we can give further guidance on how to apply this model to your specific requirements. [1] Gibbs, G. (1988) Learning by Doing: A guide to teaching and learning methods. Further Education Unit, Oxford Brookes University, Oxford. Issues that might be taken to coaching supervision As you develop your reflective practice, areas where you want to improve and/or areas where you have improved will become apparent. If you are new to supervision, some of the areas you may like to explore in your practice include: Not feeling ‘good enough’ to effectively coach a successful or domineering client. Thinking you know the answer to a client’s problem and then being disappointed when they don’t follow your advice. Dealing with erratic client emotions and being unsure about whether to refer on or continue to coach. Feeling uncertain or doubting the impact of the interventions used in individual or team coaching assignments. Using the same techniques, models and/or approaches to all coaching assignments regardless of the client need, due to lack of confidence. Having the feeling that what’s happening to your client is also happening to you and/or other clients in your portfolio. Establishing trust. Confidentiality, ethics and boundary issues. Celebrating successes and what this means for you and your client. Delivering specific outcomes within organisational requirements. The impact of the system on the client/coachee and the coach. Negotiating expectations between the client/coachee and their sponsor or manager. Managing your own and your client/coachees’ emotions. What you're noticing in the parallel process of the supervision relationship. Establishing and reinforcing best coaching practices and application, including applying theories to diagnose, inform and identify intervention strategies and interventions. More experienced coaches find identifying and shifting parallel process, blind spots and/or transference in the coach/client context invaluable with regard to the ‘quality’ they bring to their clients. How does Supervision Work? Coaching supervision takes a systemic approach. Using a variety of methods, the coach (supervisee) reflects on their work prior to the session in order to provide context which will best serve their learning and the organisations in which they’re working. The supervisor surfaces and works closely with the supervisee as needed. The supervision approach provides you the opportunity to view alternatives looking through all ‘eyes’ of the situation to extend your own and, if in a group, others’ perspectives. Throughout the process you will be provided with reflective practice tools and ideas to strengthen your ability to consider yourself in your work within the overall system. Before you begin any supervision, we can discuss and agree upon a format that best supports your requirements. As a supervisee, you will need to prepare beforehand for the session and be open to sharing both your knowledge and wisdom, along with any areas for improvement.

Coach Mentoring Pathway Program (CMPP) for ICF ACC and PCC credential preparation. Master ICF Core Competencies with experienced mentors. Turner International. For coaching mastery and ICF credential process Coach Mentoring Pathway Program (CMPP) Download Flyer Register A hybrid program combining both coach mentoring and supervision paradigms, to help ACC & PCC candidates discover their unique voice and coaching genius. - Gain an in-depth understanding and application of the 8 ICF Core Competencies - Receive and learn from targeted feedback about your coaching - Develop yourself as a coach through reflective practice This program will use the new ICF updated Core Competencies. To download a copy of either the ICF updated Core Competencies or PCC Markers, please click here. Read about our terms and conditions. "The CMPP program with Tammy, Kendra and Ann was instrumental in preparing me for my Professional Certified Coach (PCC) credential application with the International Coach Federation (ICF). I found it was a daunting and somewhat confusing process before I signed up but through the CMPP program including the high level of mentoring and support, the pathway became very clear and as a result, I have since gained my PCC credential. Can't thank you all enough." Lisa Gaines PCC "I would highly recommend this program to everyone who is applying for their credential. With experienced mentors, seamless communication, and a supportive cohort, applying for ACC/ PCC feels like a breeze." Dhruti Shah Program details Your program includes 6 group sessions & 3 individual sessions delivered via Zoom video conference. All sessions are spread over three months to qualify as part of your ICF Credential Application. Maximum 8 participants per cohort . Program dates Session times: 10.00am - 11.30am (Sydney time) (excluding Orientation session) Commencement: Friday, 1st May 2026 Completion: Friday, 8th August 2026 Individual mentoring sessions: Arranged Arranged individually between group sessions 1 & 2, group sessions 2 & 3, and after group session 3. Orientation Friday, 1 May 2026 10:00am - 11:00am only Group sessions part 1 Friday, 8 May 2026 Friday, 15 May 2026 Group sessions part 2 Friday, 5 June 2026 Friday, 12 June 2026 Group sessions part 3 Friday, 3 July 2026 Friday, 10 July 2026 Download Flyer Register Program prices COURSE FEE: AU$1,650.00* (inc GST) *ENROL WITH A FRIEND AND SAVE $165 EACH Your Mentors Tammy Turner, MCC Tammy is a Certified Coaching Supervisor, ICF Coaching Mentor and an ICF Master Certified Coach (MCC). She has supported both organisational and individual coaches to be their best. Tammy is comfortable with identifying suggested areas for growth and delivering useful feedback. Tammy fosters a synergistic relationship enhancing coaches’ ability to reflect about themselves and bring their ‘best self’ to their coaching practice. This expanded capacity leads to enriched engagement with their client, their work and the client’s organisation. Tammy has been working in the coaching profession since 2001 and has over 10,000 client-facing hours. Kendra Strudwick, PCC Kendra is a senior trainer, assessor and mentor for The NeuroLeadership Institute and has attained over 6000 coaching hours. Over the past eight years she has personally assessed over 200 coaches at ACC level and 45 coaches at PCC level as well as training hundreds of coaches in ICF accredited Coach Training Programs. Kendra holds the ICF Professional Certified Coach credential and is a committed lifelong learner. Kendra brings unmatched passion and the ability to translate complex concepts into everyday examples. Expect to be inspired, stretched and championed.  Ann Wright, PCC  Ann is a Professional Certified Coach with a background in human resources, operational and change management. Ann has been working as an executive coach for seven years and is a coach trainer for the Graduate Certificate of Organisational Coaching at Swinburne University of Technology and Coaching Australia. Ann also is a mentor and supervisor for organisational and individual coaches and recently completed the Professional Certificate in Advanced Study in Coaching Supervision from Oxford Brookes University. She delights in supporting coaches develop their competence and coaching presence. She is known for her compassion and candour in providing astute feedback which challenges and expands how they are as a coach. She is a certified Narrative Coach which informs her approach to coaching, coach mentoring and supervision.  If you’d like to learn about our upcoming Contracting for Shared Outcomes Master Class, please register your interest here . Or get in touch with us at hello@turner.international

Turner International privacy policy. Australian Privacy Principles compliant. How we collect, use, store and protect personal information. Privacy Policy. Turner International Enterprises Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, contracts, online forms via our website www.turner.international , from your website, from cookies and from third parties. We are not responsible for the privacy practices or the content of third-party sites that choose to place links to our site on their website. We collect your Personal Information for the primary purpose of: • Providing our contracted services to you, • Internal record keeping. • Improve our products and services. • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • Processing your payments and otherwise servicing your contracts • Responding to questions, comments, and other requests • Providing access to certain areas, functionalities, and features of our services and website. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Sensitive Information Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: • For the primary purpose for which it was obtained • For a secondary purpose that is directly related to the primary purpose • With your consent; or where required or authorised by law. Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following: • Third parties where you consent to the use or disclosure; and • Where required or authorised by law. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Turner International Enterprises Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your personal information, we may require identification from you before releasing the requested information. Maintaining the Quality of your Personal Information It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries If you have any queries or complaints about our privacy policy, please contact us at: PO Box 7065, Banyule VIC 3084 hello@turner.international +61 (0)2 9121 6288

Turner International's ethical boundaries framework. All coaches adhere to ICF and EMCC codes of ethics covering confidentiality and professional conduct. Ethical Boundaries Framework. Turner International’s coaches are working in the framework of the ICF and EMCC Code of Ethics, which can be consulted online at: ICF Code of Ethics EMCC Code of Ethics We include here the paragraphs concerning the confidentiality and the situations that might consider interruption of coaching. Confidentiality - the coach will: Maintain the level of confidentiality which is appropriate and is agreed at the start of the relationship. Disclose information only where explicitly agreed with the client and sponsor (where one exists), unless the coach/mentor believes that there is convincing evidence of serious danger to the client or others if the information is withheld. Interruption - the coach will: At all times operate within the limits of their own competence, recognise where that competence has the potential to be exceeded and where necessary refer the client either to a more experienced coach, or support the client in seeking the help of another professional, such as a counsellor, psychotherapist or business/financial advisor. Be aware of the potential for conflicts of interest of either a commercial or emotional nature to arise through the coaching relationship and deal with them quickly and effectively to ensure there is no detriment to the client or sponsor. Framework Updates This Framework may change from time to time. Ethical Boundaries Complaints and Enquiries If you have any queries or complaints about our ethical boundaries framework, please contact us at: PO Box 4181, Goonellabah, NSW 2480, Australia hello@turner.international

Turner International specialises in organisational transformation through systemic team and executive development. Strategic partner to C-suite leaders. 25+ years. About us. Turner International is a boutique consultancy led by Tammy Turner, specialising in organisational transformation through systemic team and executive development. Rather than maintaining large coaching panels, we take a strategic curation approach, understanding your specific requirements first, then assembling the right expertise to deliver measurable outcomes. When engagements require additional specialists, Turner International works with carefully selected coaches and consultants who have been trained, mentored, or supervised within our methodology, ensuring coherent approach and sustained results. You'll receive biographies of recommended team members before any engagement begins, and if they're not the right fit, we find better matches. All team members hold professional accreditations (ICF, AC, or EMCC), participate in ongoing supervision, and adhere to industry codes of ethics. Through our network of experienced coaches and consultants, we bring: Strategic expertise matched precisely to your requirements 25+ years of transformation experience across 120+ industries globally Creative use of established models, frameworks and interventions from strategic management, change management, leadership, psychology and coaching Approaches that engage people into their change Systemic understanding that balances human/relational perspective with structural and process implementation Sustainable outcomes through capability-building rather than dependency creation By curating the precise people to deliver your engagement, we enable organisations to create strong alignment between business strategy and leadership culture & performance. Turner International has delivered everything from single executive transitions to large-scale teams-of-teams transformations, serving clients locally, nationally, and globally across private and public sectors. Our In-House Team. TAMMY TURNER, Founder & CEO Trusted by some of the world’s largest companies. Actively involved in 120 diverse industries internationally. Keynote speaker at some of the world’s leading coaching conferences and author of over 20 academic publications on coaching, psychological safety, leadership, supervision, team coaching and more, Tammy Turner is the organisational specialist transforming organisations across the globe. Leading a multi-national team of hand-selected and personally trained coaches, Tammy Turner, through Turner International, has worked with a wide range of organisations to design and deliver innovative, large-scale transformation initiatives supporting organisations and their people to thrive. With clients such as Australian Renewable Energy Agency (ARENA), BCG, ING Bank, i-Care Medical, Pepsi, Leighton Holdings, NASDAQ, Shell and the Australian Federal Government, Tammy Turner and her teams consistently deliver to ensure clients learn, adapt, and respond to their ever-changing environments. With 25 years’ experience in transforming organisations, Tammy draws on her previous executive background with companies such as IBM, Lexmark and Sybase and non-executive board appointments with organisations such as the International Coaching Federation to lead her global team of global coaches to develop systemic organisational-wide change that aligns with the organisations vision, values, and strategy for the future. From C-Suite executives to ground-level leaders, Tammy and her team tailor solutions for local and multi-country organisations ensuring high-impact, sustainable and meaningful change for the organisation and more importantly, it’s people. Whether it’s a single executive transition engagement, a small group or team coaching assignment or complex transformational projects, Turner International has the experience. As the CEO of Turner International, Tammy has built a reputation for modelling strong leadership qualities with the ability to listen to, challenge, question, and motivate even the most challenged leaders to embrace and sustain transformation. As Founder of The Centre for Coaching Development and Supervision and previous Head of Supervision and a core faculty member at the Global Coach Training Institute (GTCI), Tammy has trained, mentored, and supervised hundreds of executive and team coaches globally, assisting them to make a measurable difference in their organisations. Through bringing a balance of relational and commercial engagement to her co-creative approach, Tammy’s clients describe her as warm, professional and disarmingly inspirational. Originally from Colorado, USA, and based in Australia, Tammy travels the world as a sought-after speaker, author and thought leader. When not in the office, she enjoys deep sea diving off the coast of Florida or walking through the bushland of outback Australia, reconnecting to her love of nature. Formal Qualifications Tammy is a Master Certified Coach and has an Advanced Certification in Team Coaching with the International Coaching Federation (IFC) and holds the European Mentoring and Coaching Council (EMCC)’s Master Practitioner Global Individual, Team Coaching, and Global Individual Supervision Accreditations. Tammy’s latest books, The Team Coaching Casebook, written with David Clutterbuck and Colm Murphy, with forewords by Nick Smith, Peter Hawkins, and Paul Lawrence; and Team Coaching for Organisational Development: Team, Leader, Organisation, Coach and Supervision Perspectives by Helen Zink, with guest author Tammy Turner are available now through all good bookstores everywhere. Click here to learn more about publications. KYM CONNELLY, PROJECT MANAGER As our project manager, Kym is involved in program planning and implementation seeing each program through to its completion. Being responsible for client and participant liaison, as well as the organisation of large-scale engagements and open training programs, she is very much the heart of Turner International. Since 2019 Kym has been the person who keeps things on track and fosters clear communication throughout the business and within our coaching community, and that people are connected and well informed the project. She handles the logistical and practical elements of our client relationships, coaching development programs while maintaining strong relationships with our associates and organising speaking engagements and events for our CEO, Tammy Turner. She also works in tandem with Carla to ensure our upcoming Learning Management System (LMS) is designed well and meets our student's learning requirements. Prior to joining Turner International, Kym worked in Project Management roles in the Aged Care industry and the IT professional services and solutions sector. Originally from Sydney, Kym balances her professional life with her role as a wife and mother of two active daughters and an avid traveller.

Executive coaching, leadership development, and systemic team coaching for organisational transformation. Turner International partners with C-suite leaders globally. Our Approach. Systemic solutions to assure organisations excel as ‘organisations of the future.’ Evolution requires organisations, their systems and people to be open to learning and change. We co-create inclusive systemic solutions to cultivate better decisions, healthier workplaces, relational responsibility and sustainable growth within organisations. Turner International focuses on embedding systemic organisational-wide coaching solutions for cultural and commercial impact. We co-create sustainable change within organisations, be it with key individuals or with the 'whole' organisation. Read more about how our professional coaches and coaching leaders can work with you systemically to excel as an organisation of the future. Organisational Transformation Co-creating Organisations of the Future Individual Coaching Leadership Development Systemic Team & Group Coaching Organisational Transformation Team Coaching Essentials for Leaders Organisations of the future operate by involving their entire system in value-adding tasks and fostering a culture of continual collaboration, learning and expansion. An organisation is influenced by a few core elements in the culture which are foundational to how people work together and relate to each other. To transform to an organisation of the future, our Organisational Transformation services include individual coaching, leadership development, team and group coaching, team coaching essentials for leaders that develop and sustain the organisational system. Organisations who consider people, the community, the environment as well as sustaining their commercial well-being are poised for organisational transformation. Click the buttons below to learn more about our Organisational Transformation services Individual Coaching Leadership Development Team & Group Coaching Team Coaching Essentials for Leaders Organisational Transformation